Ordered a custom canopy Ordered a custom canopy. Canopy was great, after two uses and no force the bottom flat foot broke into two pieces. Contacted customer service, they said they dont sell just the small 2 dollar injection molded foot, said I would have to buy a whole leg at $140 dollars. A good customer service company would go pull one off and send one for a poor injection molded part. Willing to pay for a foot but not 140, might as well go buy another canopy at that point. Poor Quality, I recommend another company.

So far so great! The turnaround time and customer service interaction is amazing. I am waiting for the tent to come and will update then with the feedback on the product! Updated after receipt of full order! Everything is perfect! all items come with good quality storage bags that I wasn't even aware of. I did upgrade to the wheeled bag for the frame and am thrilled with the choice. Westshade is my new go!

Amazing Great experience ! Super easy and very very responsive. Amazing people. I can’t say enough good about this company.

Wonderful experience Communication was always prompt and courteous from the initial contact, the design process, the shipping, and even after delivery. The personalization we had made to the canopy was just perfect. The quality of the tent we ordered is A+. We were skeptical at first of using a company online but we will certainly do business with Westshade again.

If I could give 6 stars, I would! What an incredible company. I don't often give reviews, mainly because, I am always extremely busy. But I had to make time and give this company a review. This is an exceptional company to deal with. Unbelievable communication! Even on a Sunday! They are certainly are on top of their game! From answering every concern and question that I had, to the spot on eye popping graphics they printed on the canopy! I literally couldn't be more pleased! The price was more than fair and an extremely high quality product! Yes! I will use Westshade again and again!!