Their customer service is above and beyond We started out rocky with my shipment, some items were missed and the wrong carry case was sent (according to me). However after dealing with customer service, they went above and beyond to correct everything to my satisfaction. I admit that I was unhappy at first, but they did everything to make it right and I couldn't ask for better service. The canopy itself is fabulous! They nailed the design and it looks amazing. I will be proud to use it at events. They stand behind their work and work hard to keep their customers happy.

Westshade is a highly competent Westshade is a highly competent, efficient, and creative company with fantastic customer service. I ordered a 20"x10" custom canopy tent, and they did several mockups for me with very little effort on my part. They were accommodating to my needs, got my order in as soon as I confirmed the final mockup, and had it to me within a couple days. I highly recommend this company as a small business owner. Thank you!

They are super quick with responding… They are super quick with responding they make sure you get exactly what you are looking for they keep you posted on the shipping process now there was one little hiccup but they made it right immediately I am extremely happy with this company and I recommend them highly.

Communication was PERFECT! Communication was PERFECT! Every time I request a review or had a question about anything, I had a response ASAP in my inbox! Super helpful and they're here to really make sure you're happy with what you're buying!

Westshade prepared my image from a very… Westshade prepared my image from a very small, low quality image to an astounding masterpiece. The awning they created was fantastic and it is probably the highest quality mechanical awning I have ever seen. Everybody told me it is unbelievably high quality and probably the most sturdy professional tent I have ever seen. It wasn't cheap, but you get what you pay for and they met my deadline no questions asked. Major applaud to them and I will be buying from them again! Thank you Westshade! Best regards, Marc Belanger Connecticue