Cat Wheel Review - OK CAT WHEEL: assembled OK, though the carpet doesnt quite fit and a bumper piece broke off within one week. UPDATE: Got a reply from customer service after posting the review and asking for a refund for my faulty item. Coziwow offered a partial refund with return, but after discussion, then appropriately gave me a full refund. Nice to deal with real humans.

Helpful Ramp Our almost 15 year old labradoodle needs help getting into and out of car and as we are older dog parents it became more difficult for us to lift her. This ramp is a little long and we are still training her but overall this has been a good purchase.

Very happy kitties My order was delivered quickly, everything was packaged well and the Catio was easy to put together. I have six indoor cats and they are so happy to be able to go outside in a safe enclosure. I could not have built the Catio for what this kit cost so I’m very happy with my purchase!

My kitten loved it My kitten loved it, it's the perfect way to be outside without him taking risks or endangering other animals. To spend some time in the morning or afternoon when the sun is shining, it is perfect, the size is perfect and with a couple of stakes, no strong storm has touched it.

Coziwow Provided Excellent Customer Service A representative from Coziwow contacted me by phone, which I really appreciated having a person to talk to. Once I explained the issue with the "fabric" not the cat tree structure itself, I was asked to send photos. I sent photos and quickly received a response which included a very satisfactory solution to the problem. In addition, Coziwow is going to look into optional fabric for the cat tree going forward. I have many cat rescue cat friends who really like the configuration of this particular cat tree and would love to know if another fabric option becomes available. P.S. My 3 young cats love it for playing hide & seek and for sleeping! Thank you Coziwow for being so responsive when so many vendors have forgotten the meaning of "customer service!" For my next purchase I am seriously considering the "wheel" and the wall-mounted perches for Christmas!