I purchased the wood hamster cage I purchased the wood hamster cage. It is really cute and a great size, however the locks did not line up properly so I need to figure out another lock for the top. Also, the wood is raw so untreated would get stinky with urine. I did some research and treated with Modpodge hardening surface. This seemed to solve the problem, but a step I did not anticipate.

The cats really like their new catio The big catio we bought was well priced, came promptly and was easy enough to put together that my daughter and I did most of the assemly (calling in Dad for attaching the roof). BUT, the catio has a design flaw - the lounging shelves are set directly above each other making it fairly hard for them to get to the upper shelves. I had to go "off script" for the cats to have best access to the three higher locations. The cats are enjoying it

Coziwow Provided Excellent Customer Service A representative from Coziwow contacted me by phone, which I really appreciated having a person to talk to. Once I explained the issue with the "fabric" not the cat tree structure itself, I was asked to send photos. I sent photos and quickly received a response which included a very satisfactory solution to the problem. In addition, Coziwow is going to look into optional fabric for the cat tree going forward. I have many cat rescue cat friends who really like the configuration of this particular cat tree and would love to know if another fabric option becomes available. P.S. My 3 young cats love it for playing hide & seek and for sleeping! Thank you Coziwow for being so responsive when so many vendors have forgotten the meaning of "customer service!" For my next purchase I am seriously considering the "wheel" and the wall-mounted perches for Christmas!

Very happy kitties My order was delivered quickly, everything was packaged well and the Catio was easy to put together. I have six indoor cats and they are so happy to be able to go outside in a safe enclosure. I could not have built the Catio for what this kit cost so I’m very happy with my purchase!

The instructions were vague The instructions were vague, each panel is numbered however they need to be oriented correctly and this is extremely helpful. I had to disassemble screwed together panels due to later in the assembly process realizing they were oriented incorrectly. Screws listed for one assembly were not long enough and had to use some of my own. Some cracks in supports had to be glued before assembling.