don't bother don't bother. SFTP is extremely slow, they've either improperly throttled user I/O to the point of breaking basic operations or the server they put me on was failing listing any directory takes 10 seconds or more, uploading 500MB of data (an existing wordpress site), ~20000 takes 7+ hours. tried multiple internet connections, and SFTP clients (filezilla, openssh sftp, rclone, lftp). support were not helpful and said everything's fine after they just logged in using my credentials without consent and didn't try to do anything. maybe it works fine if you create and use a wordpress site using their wizard. if you're migrating an existing site: don't. it's a total waste of time

Horrible service (Website got suspended) Horrible service. I paid for 1 year of hosting for my website in advance, and it was suspended without any explanation. I was told to check my email, but the email never arrived. Then, following the instructions provided, I contacted support, and they explained that my website was accused of abuse. For context, my website was just a template, and I was learning how to do SEO.

you employee named nazarii R. you employee named nazarii R. she is very helpful I am very grateful to her. she guide me the rules very easily and now i got rid from my problems. i got my solutions. Thanks

NameCheap has the best customer service… NameCheap has the best customer service I've ever seen. They have sat down for HOURS dealing with my many problems caused mainly by my own incompetence. Truly outstanding customer service.

Support is great. Service could use work. Support is great. Oleksander is a great agent! The service is good... but I'd like the ability to use my own caching plugins instead of the default. Sites can run a little more slowly than I'd like - even when optimized. I'd like the managed Wordpress solution for "power users" (marketed as EasyWP Turbo) to compete with Kinsta.