Jon Katz
GBCustomer Service is NonExistent Have a few pieces of equipment that have never worked properly. Currently in dispute with amex for nine minths. Company pretends to set up "service calls" but nothing gets resolved.
Tommy Russell
GBRepeatedly unable to meet delivery date. Ordered a knife for processing meat on Amazon prime. It was delayed, then late. Made us wait for refund and now 9 days later knife arrives. I have to decide if I'm keeping the knife and paying or printing a label and returning it. Tuff call as I hate to reward dishonesty.
Heather Banks-White
GBNever received package and it was delivered to WY and not WV Order placed jan 24, 2017, now March 8 and while tracking the package, it was delivered to WY and not morgantown WV. Attempted numerous times to contact and no response !!!
customer
GBtook forever The actual size of the fridge we ordered was different than the cut sheet by 1/4" which makes a big difference when you are trying to fit it exact under a counter. It also took longer than 6 weeks to get our order.
Byron Hutchinson
GBThe Hoshizaki C-80BAJ-DS ice maker I… The Hoshizaki C-80BAJ-DS ice maker I ordered arrived damaged from the carrier. Leiren Theroux with Culinary Depot was very responsive throughout the repair process and continually followed up until the repairs were complete and paid for at no charge to me. Highly recommend Culinary Depot!!!