Very poor customer service Ordered a $2200 "in-stock" item (I was assured over the phone it was) on April 6th for 2 weeks, I never got an update on the shipping status and the order showed as "pending" on their site. To make things worse, I couldn't get a hold of anyone on the phone to get an update because the WHOLE company was on vacation for a religious holiday. Of course no one mentioned this possible delay when I placed the order and explained my urgent need for the item. After delivery, all they could offer to "make it up to me", was a credit for $50 off on my NEXT purchase of $1000 or more. Thanks a bunch!

Superior Service, Culinary Depot Has always serviced our companies needs, from small purchases to grand ideas, they know their equipment, they respond always with out delay, we always refer them and we will keep doing so. Thank you Culinary Depot. The Turk Team

Bad experience... While I appreciate that, why was the product even on your website? The person I actually spoke to at your company told me that your company didn't even sell that brand so again, why was it on your website? Also, I received an email from your company on Monday, 4/8, stating that my order had been processed and the email had delivery instructions with it. On Wednesday 4/10, I received an email that it was refunded all after waiting a week for the item. ------------------------------ left me hanging with an online order for well over a week despite several inquiries, both in writing and with a live person. Never heard a word only to get notice (today) of a refund. Not good business practices. My recommendation is that you try to buy your products elsewhere and avoid this company.

took forever The actual size of the fridge we ordered was different than the cut sheet by 1/4" which makes a big difference when you are trying to fit it exact under a counter. It also took longer than 6 weeks to get our order.

Rating Rating: Very poor service. The company wasn't even open for over a week around Easter. Then they took 5 or 6 days for delivery. There product was shipped from California. Some of the worst service I have experienced. I work in purchasing and shipping and receiving. I do this everyday the only reason they received 2 star over 1 star is there price was fare and they did deliver the right product.