The Hoshizaki C-80BAJ-DS ice maker I… The Hoshizaki C-80BAJ-DS ice maker I ordered arrived damaged from the carrier. Leiren Theroux with Culinary Depot was very responsive throughout the repair process and continually followed up until the repairs were complete and paid for at no charge to me. Highly recommend Culinary Depot!!!

Ricky gets the job done Yes competitive priceing mean something but diligence of staff means more ... your staff member Rickey goes beyond measure ... take notice you have a star employee amongst your group ... give her a raise Aristotle Alafouzos Jenkinson's General Manager 300 Ocean Ave Pt Pleasant Bch NJ 08742

Never received package and it was delivered to WY and not WV Order placed jan 24, 2017, now March 8 and while tracking the package, it was delivered to WY and not morgantown WV. Attempted numerous times to contact and no response !!!

I ordered 3 items on Tuesday I ordered 3 items on Tuesday, all shown in-stock, Friday order still shows processing. I call to find out what's the delay and am told 1 item has to ship to their warehouse from factory, going to be delayed shipping. Order info is not presented well on website. Customer service was pleasant, and responded quickly.

POOR communications. Rather that would be NO communications. Placed order on 10/03/18. After two weeks with no real help, I ordered from another supplier (less expensive) and wanted to cancel. No response. On 11/02/18, I am notified the order had shipped. Since we do use these and I was sure they weren't 'in stock', I offered to accept the items. When I did receive them, they were wrong. Attempts to contact for return have gone unanswered. You may be good, but you sure weren't with us and our order. Won't be back, ever.