Peter is Awesome Sauce! There was an issue with UPS delivering on the scheduled date. I sent an email to Flask and Peter responded and immediately took on the issue and kept me up to date until the actual delivery. Peter was absolutely awesome. I wish I could clone his customer service to my employees. He took complete ownership even though it was not Flask's error and stayed in constant communication until all was complete. Thank you so much Peter!

Can't use gift cards in the store Can't use gift cards in the store. Ordered online but three items were out of stock even though the website said they were in stock. Had to re-order 3 times since another order was mistakenly canceled by your staff. Overall process cumbersome and took a lot longer than expected from a routine online order.

My experience with Mike was great My experience with Mike was great. Additionally, I was delighted to get a discount coupon on line. My only problem is that after the transaction was complete, I received an email about Square D (I think) storing my credit card information. I’m not too happy about that.

This was my first time ordering from… This was my first time ordering from Flask. I prefer speaking with human beings rather than ordering online; the staff understood my preference and accommodated me. They were friendly and patient and gave great advice! The delivery was on time, too. I will order from Flask again and recommend the store to others! Thank you.

My first experience with Flask My first experience with Flask. I do a lot of online purchasing of often hard to find bourbon and found them to be definitely one of the easiest to work with and professional in every way. Received as ordered, packaged well and received in a timely manner.