Spartak REALTOR
GBCustomer service Ian was hands on to fix issue After having an issue with the delivery, it’s good to know that the customer service is hands-on to correct the issue. It’s very rare to find company out there that is not automated robots talking to you. That makes sure that client is satisfied with their purchase and follows up to fix any and all concerns. Thanks Ian for stepping in. Looking forward for my next order with this company.
Charles
GBFrootbat Values it's customers.... I was fairly disappointed when frootbat requested I leave feedback for a purchase they never shipped. The order was assigned a fedex tracking # but never picked up by the carrier. I contacted their customer service and received an immediate response from a real person. They apologized for the mistake and assured me the product would ship immediately. I received additional communications from frootbat and my order shipped quickly. It's nice to see a modern company that values customer service.
JWW
GBGreat service / Best shipping costs Great service. Well packaged - heavy cardboard box and each bottle wrapped in bubble wrap. Competitive online pricing. Most reasonable shipping costs that I have found online. This was my second time ordering. Fast shipping - FedEx - last order picked up and received that afternoon NY to PA. This order arrived next day.
Susan Richmond
GBOrder transferred Hannah transferred my order to another warehouse as it was taking too long to ship. Once this happened my purchased shipped from the new warehouse immediately. Very satisfied with the service I received.
Dan Dwyer
GBFast shipping and protected. WOW!! Ordered on Wednesday, arrived on Monday. Australia to DC, WOW! Came protected in bubble wrap, with extra care on the Blanton’s cork, and the original box was included, also wrapped in plastic. Professional in every way, will order again. An extra bonus, this was a 700ml Blanton’s Gold, all US Bottles are 750ml, good luck finding this in the US.