Frootbat Values it's customers.... I was fairly disappointed when frootbat requested I leave feedback for a purchase they never shipped. The order was assigned a fedex tracking # but never picked up by the carrier. I contacted their customer service and received an immediate response from a real person. They apologized for the mistake and assured me the product would ship immediately. I received additional communications from frootbat and my order shipped quickly. It's nice to see a modern company that values customer service.

No tracking number, no country of origin given, but credit card billed This company does not provide tracking information. EVERY company, from individual eBay sellers to Amazon uses and supplies tracking numbers! An email, and subsequent phone call to their customer service only resulted in "This package was shipped from outside of the United States, and we can't give and/or get you any tracking information". They also would not provide me the country of origin??!! Why so sketchy?? Use Cana Wine Company and Spirited Gifts instead.

Super smooth Super smooth! I sent this as a housewarming gift and they said it might be the best tequila they have ever had.

The products and timing of delivery are… The products and timing of delivery are great. Customer service is top notch with quick responses to inquiries and very accommodating to customers needs.

Customer service Ian was hands on to fix issue After having an issue with the delivery, it’s good to know that the customer service is hands-on to correct the issue. It’s very rare to find company out there that is not automated robots talking to you. That makes sure that client is satisfied with their purchase and follows up to fix any and all concerns. Thanks Ian for stepping in. Looking forward for my next order with this company.