John P in IA
GBHappy with first order I was a little hesitant ordering liquor online but Tipxy was great. Ordered a Four Roses Ten Recipe Tasting Experience. It shipped promptly and was very-well packaged. Allocated bourbons are overpriced like everywhere else but I would order from Tipxy again if the price was right.
Cat
GBPoor Customer Service/Questionable Package Origin… Received partial order not too long after order was placed. I sent two messages a week apart after receiving partial order asking where rest was and got no reply until a 3rd attempt. Was told other items likely out of stock so then, almost a month later, received a couple of the other items I ordered but packaging looked like grocer just shoved in a box. Not impressed at all with their communication/responsiveness and will not be ordering from there again.
B. Halpin
GBUnresponsive to customer service inquiry The fact that Tipxy sat on my order for over a month with no update on why it hadn't shipped makes me not want to use Tipxy again. It took me reaching out to the the distillery owner to get a response. This is not ok. Ordering alcohol should not be this much work.
Adam
GBStill not delivered Doing the order went fine. Site was easy to use. But gift Still not delivered. Tracking system Claiming suite can’t find. The business is right at address. Address had business name. Still have no idea when will be delivered. Says rescheduled twice Was supposed to be there in 25 March. Was 4 days late first attempt at delivery.
Jersey girl
GBI placed my order on 4/10 and still… I placed my order on 4/10 and still have not received it. The orders take way too long to be fulfilled. This is my third time attempting to order through Tipxy, and the processing time does not make sense. Please be realistic with the orders and let the customers know the expected time before taking our money so we can decide whether we want to move forward with it or not. I still don't know where my order is and yet you want me to review the order, which is ridiculous!