James R (Jim)
GBOutstanding Customer Service Wow!!! I ordered a vintage bottle of port online mid-afternoon on Christmas Day and within thirty minutes received an email reply from Ben. He wanted to know my shipping preference. I was trying to get delivery in time for a party on the 27th, but thought that might be impossible due to the Christmas holidays. Au contraire. Ben emailed me again at 8:30 PM Christmas evening to confirm shipping costs, then arranged overnight Fed Ex delivery and I received my port the next day. I could not have asked for more, but if I had, I believe Ben would have somehow found a way to comply.
Mary
GBFirst order of many, hopefully! I was blown away by the customer service - I placed my first order with Cellar Raiders, Ben was in touch immediately and I had the order in hand the next day! Wine was expertly packed and looks to have experienced excellent provenance. I had heard good things about Ben and CR, and now I see why. I look forward to supplementing my own cellar with many more gems from Cellar Raiders!
Jett
GBI want to thank Ben for helping us get… I want to thank Ben for helping us get our bottles shipped and have a variety of the same brand wine. I helped me tremendously when my manager asked to add another bottle but we had options at Bens! He had great communication with tracking my package and keeping me updated. WE are definitely going to be repeat customers. #WELOVEOPTIONS
Nico
PHLet's Drink To That The best wine store I've known online. They have a vast array of products from the best manufacturers around the world. Visit their website at cellaraiders.com and get WOWed.
Mohamed
GBBen was on top of his inventory and had… Ben was on top of his inventory and had no difficulty confirming availability of a hard to find Brunello I was interested in. it was a pleasure speaking to him. Email confirmations arrived right away, the bottles a few days after. Well packaged and delivered on time. I would shop at cellraiders again anytime!