I recently purchased a case of Austin… I recently purchased a case of Austin Hope Cabernet Sauvignon from Saratoga Wine. After delivery I realized that the wine was not what I ordered. After emailing Saratoga they responded that I should email an attachment of my receipt and photos of the wine bottles and a screenshot of their catalog page. What I ordered and what I received was completely different and mislabeled and misrepresented. They would not admit the mislabeling but said I could return the case and charge a restocking fee and return shipping. The loss to me was not worth it so I kept the wine I didn’t order.

I needed my order in a week and did not … I needed my order in a week and did not realize it took four to six days to depart their facility until after I placed my order. I emailed them with my rush request and they immediately responded and made it happen. They were so easy and nice to work with!

Items delivered on time and in secure … Items delivered on time and in secure container. Staff was very helpful finding what I was looking for and notified me when they found it. It doesn't get any better than that. Excellent company to do business with.

I found a rather rare tequila here … I found a rather rare tequila here (Fortaleza Anejo) and was able to have it shipped across the country. The shipping was reasonably fast, and it was packed nicely too (with special bubble wrap for a bottle). I was also amazed by the low price, as they had this tequila priced at the same price the blanco and reposado is usually priced at. This was my first liquor purchase over the internet, and it seems to have paid off. Nice doing business with you!

Suprisingly Excellent I was a little hesitant about using a company I never heard of to order a case of expensive wine, but this experience has been wonderful. I initially wanted the wine delivered in Dec due to the hot Florida weather which they accommodated. We are having a cool spell with temperatures in the low 70s so I requested shipping soon. Not only did they do it soon, but it was shipped that day and I received the wine the next day--all of the bottles were cool with ice packs in the shipping containers. From ordering to delivery everything was simple.