Quick and easy wine to your door! The website was easy to use and the wine arrived very quickly. We didn't use it, but the delayed delivery option is really handy if you are away, etc. I especially appreciated the recyclable packaging!

A Very Satisfactory Experience I recently called Saratoga about ordering a case of very obscure Spanish Albarino listed on their website. There customer service rep was pleasant and very helpful. I subsequently ordered my wine on line and it arrived in good shape and in due course.

I recently purchased a case of Austin… I recently purchased a case of Austin Hope Cabernet Sauvignon from Saratoga Wine. After delivery I realized that the wine was not what I ordered. After emailing Saratoga they responded that I should email an attachment of my receipt and photos of the wine bottles and a screenshot of their catalog page. What I ordered and what I received was completely different and mislabeled and misrepresented. They would not admit the mislabeling but said I could return the case and charge a restocking fee and return shipping. The loss to me was not worth it so I kept the wine I didn’t order.

I needed my order in a week and did not … I needed my order in a week and did not realize it took four to six days to depart their facility until after I placed my order. I emailed them with my rush request and they immediately responded and made it happen. They were so easy and nice to work with!

Suprisingly Excellent I was a little hesitant about using a company I never heard of to order a case of expensive wine, but this experience has been wonderful. I initially wanted the wine delivered in Dec due to the hot Florida weather which they accommodated. We are having a cool spell with temperatures in the low 70s so I requested shipping soon. Not only did they do it soon, but it was shipped that day and I received the wine the next day--all of the bottles were cool with ice packs in the shipping containers. From ordering to delivery everything was simple.