Robert W.
GBGood Wines, Attractive Pricing and Excellent Service The customer gets to select their wine preference (red, white, sparkling) and have a selection shipped to them every month. Pricing is attractive for the quality of wines, ease of purchase and delivery, and very responsive customer service. They do encourage you to rate your wines in your account for points that can be redeemed for various perks. Theya lso offer special deals throughout the year.
Robert
GBEither gives you another chore or doesn’t deliver and charges you for it One of the big draws for Bright Cellars for me was the delivery. The two options for delivery companies either meant they wouldn’t attempt a delivery and you’d need to pick it up After multiple “failed attempts” or no flexibility to change delivery times resulting in them returning to sender. If you email them about this the best they can give you is a partial refund minus the 25 dollar delivery fee. This company is full of vultures.
KWM
GBInteresting Wine & Great Customer Service We love Bright Cellars because there are always interesting new wines to try and if we (rarely) don't care for one, we rate it and are never sent that one again. Also, the customer service is great!
Sofia
GBSuspicious I received my first box today and I was initially very pleased by how nicely packaged it was. The bottles were nicely presented and very well protected. However... I tasted three of the six wines with my family and they taste suspiciously similar. I feel scammed. It seems they bottle the wines themselves and then just use the different stickers to brand them differently, but it's quite strange for wine to taste so similar and have the exact same color. I have a decent selection of whites and there are clear variations in the depth of their golden tones, except for the 5 (6th bottle was a Rosé) I received from Bright Cellars that look just identical. What's going on?
Debra Turner
GBWhat a wonderful wine club! What a wonderful wine club! I have been a member for years, and have yet to have a bad bottle. Their creativity is so welcome; their customer service is truly first rate. Thank you, Bright Cellars, for upping your game constantly!