The process is easy and provides vital… The process is easy and provides vital back ground check up of the tenants to Landlords.

Landlord Station provided excellent service. Landlord Station provided excellent customer service. The online programs is user friendly with lighting speed results.

I have used Landlord station for years. I have used Landlord station for years. I think they are always looking for ways to improve. I like being able to customize my application for renters. I like deciding when to send a credit check to prospective tenants. I like how quickly they get back in the credit checks. I wish that the rent collection system were quicker.

The service was fast The credit & background check service was fast. The customer service response to my questions was also fast and thorough. It would've been helpful if they would've provided a scoring range directly on the report in which to reference the resident score though.

Screening results are great, but process could be improved screening is great. Getting there has some issues. 1) invalid emails of tenants - some are hard to read the handwriting or are complicated. A mistake delays the entire process. Suggestion. - Verify the email submitted is valid. if invalid, this will give an opportunity to immediately correct it before continuing the process. 2) adjusting the application. I had a potential tenant balk when they saw it included a criminal screening due to his history. After the explanation, I tried to resubmit without the criminal background check, but could not change it. Suggestion - make it possible to change the checks requested after the initial submission. 3) Old, or irrelevant checks cannot be deleted. Suggestion - Add this feature. I would like to get rid of the old ones.