Buying A Refrigerator from WE I previously purchased a small refrigerator from WE back in 2012 which finally was to the point where the circuit boards were no longer available, so I decided to purchase the WE Classic 70 Dual Zone unit, which was similar to what I had before. I ordered it on line, and was pleased with what I received. There was some difficulty in getting the refrigerator delivered on time, but customer support was able to resolve the issues and meet the revised delivery dates. I've now had the unit over 30 days, and am very pleased with how its keeping my wines chilled.

D+ / C- Support Call three times to speak with someone in tech support for a Wine Enthusiast refrigerator. Each time, after an extended periodon hold, the line simply went dead. I emailed. Two days later, Mikee C. emailed back. I asked to speak via phone as I had multple questions. He called, but again, we got cut off while I was on hold. He followed up with an email 30 min later partially answering one of my questions (that they only had stock of two parts for my frig), but clearly showed he had no interest in calling back or in answering other questions. All-in-all, it was a TERRIBLE experience, and I cannot ever imagine wanting anything to do with this company going forward.

Ease of ordering Ease of ordering. Good selection. Great service.

Company has a wide variety of wine… Company has a wide variety of wine cellars.

Excellent Wine Accessories Experience I have had a superb experience with WE for 24 years. Extremely knowledgeable and helpful. Never feel pressure to purchase. First class.