Bogus If you love a good wine deal and can tell the difference between two buck chuck and anything else, hold on to your wallets. I supposedly got a “gift” coupon for $100 off a half case. After receiving the shipment and checking on Vivino, I found only 3 were listed. All had an average price under $4. All ratings 3.7ish. The customer service person who answered my email was illiterate. The wine is awful and I blame myself for failing to be a good consumer. Hope u don’t make the same mistake!!

CUSTOMER SERVICE CUSTOMER SERVICE, WHAT CUSTOMER SERVICE? THEY NEVER GET BACK TO YOU OR ANSWER EMAILS. THEY EMPTY MY CARTS. THE LAST 3 CARTS I MADE THEY EMPTIED SO I NEVER MADE ANOTHER ORDER AFTER ORDERING 5 TIMES. IT SEEMS WINE INSIDERS DOESN’T WANT MY BUSINESS. I HAVE TOLD THEM NUMBEROUS TIMES CHARGING A PROCESSING FEE IS NO FREE SHIPPING. GIVE ME 50% OFF WITH NO PROCESSING FEE, I'LL MAKE MY 6TH ORDER OTHERWISE WINE INSIDERS IS A SCAM AND I'LL BUY MY WINE ELSEWHERE.

These guys are total rip off. These guys are total rip off.. They won’t deliver the package on promised date and totally spoiled my holiday plans. And when asked about returning the items they are charging more than the total order amount for the return. What a poor service!!

wine is good but fed ex ground delivery… wine is good but fed ex ground delivery is horrible. I have been waiting for my wine for over two weeks and nobody at this company can remedy the delivery issues. i will be moving on to a different wine delivery company

Scam Scam. Many people received an offer with their AMEX card for cash back on a purchase that excluded use of promo codes. Everything on the website is always “on sale” so no purchase was valid at all. After finding out, I tried to cancel the order (2 hours later) and they refused. Was told there would be a huge restocking fee if I refused delivery. Found out this happens to many others don’t trust this site