Opportunistic management I ordered 3 bottles of wine from them and a few weeks after the COVID-19 nightmare began, I have a difficult economic situation so I asked them to cancel the transaction since I’m sure they can sell the wine to somebody else. After one month with no waiting for an answer, Lars sent me an email offering $110 per bottle when I paid $155, so my interpretation was him giving me a discount so I accept the wine. No I was wrong, the guy want to profit twice out of this unprecedented moment in history. I’m filling a credit card claim right now and possibly a BBB Complaint. Disgusting people, be aware and stay away from them.

Best on line wine service - Wine Cellarage is my go to source online for fine wines and spirits. They offer unique and rare vintages as well as smaller artisan producers. I have purchased some of the best French Champagnes on the market as well as lovely cognacs - and wonderful Bordeaux. I would give them 5 stars but my only hesitation is the wine is packaged in styrofoam containers. If they used cardboard I would give them 10 stars.

So far not so good So far not so good. Placed our first order of nearly $700 three weeks ago. We did not realistically expect to get the order immediately. However, after multiple requests for updates on order status (profile just shows 'processing' with no change) we have yet to have any response or updates. Our due date on the CC charge has come and gone ... No delivery, No wine, No communication from this company and No response to our email/account profile inquiries. FTR? at the time we placed the order the delivery date listed on the case of wine was 07/17/203. We're past that date.

Long time to ship I think it's rediculous I had to go out of my own way to contact them to schedule shipping when it was deemed months ago that weather was appropriate for shipping. I was deployed and couldn't get to a phone or computer. Long story short I ordered in September and didn't receive it till December. Shipping should be automated.

Ordered 2013 Carpe Diem and they sent … Ordered 2013 Carpe Diem and they sent 2014. Also charged $36 per bottle for the 2014 when others are selling it for $26. Felt taken advantage of. Would not use them again.