Immediate personal help with an order problem. I ordered some gin and tea as a gift and paid but somehow missed the shipping instructions so the order was listed as going to my billing address. I called Secret Garden Distillery immediately and didn't get through at first so sent an email message. I tried to call one more time and got through directly to an immensely helpful lady who printed off the shipping label and adjusted the address by hand. She also sorted the order out with the dispatch department so that it was sent off the same day as I ordered. It arrived on time at the right address despite ordering at the last moment. The woman I spoke to was so very helpful and constructive - she relieved my anxiety and cheered me up no end. Fantastic customer service.

Customer service really good advising… Customer service really good advising me when to order and adjusting delivery to get a birthday present arriving on the best day🎂. Thank you for that. Lovely lovely gin thank you

Very speedy service Very speedy service. The Gin Set came beautifully packaged and the contents look great. Just wish it was for me, bought as a Birthday gift. Delighted with the service so I'll be returning to buy myself a set soon. Thank you Secret Garden. 😍🤫

a drink to savour A little confusion on setting my up gift membership, but that was swiftly sorted out. The bottles are not huge, but the flavours so far are lovely, and I'd never have thought about putting lemonade with some gins, but it tastes great. I'd recommend for a quality over quantity g&t, it's a drink to savour.

Amazing product and really fast… Amazing product and really fast delivery!