Sharon Stieber
GBI had a great experience with Reserve… I had a great experience with Reserve Bar. Customer Service is great and easy to communicate with. My order was shipped promptly and arrived only a few days after ordering. It was also packed really well. I highly recommend ReserveBar!
Andy
GBPartial Order Received - I received the June 16 Order, 1686922920525 I am still waiting on the May 17 Order, 1684331525304, the ANGEL'S ENVY Finished Rye Whiskey HAS NOT BEEN DELIVERED. I am told it is out of stock, and yet it is available on ReserveBar but at a higher cost. This a bait and switch to get higher prices.
FCL
GBNeeds A More User-Friendly Process The whole process is not the easiest way to place an order. And, not very personalized customer service, to be honest. I felt like I do all the work to get the order in to you guys, rather than your employees trying to make the process easier on the consumer.
Eleanor
NLWrong, cheaper item delivered. Emails ignored ReserveBar's supplier sent a cheaper bottle of rum in place of the one I ordered. I sent 2 emails to the customerhelp email address letting them know about the issue and asking for the difference to at least be refunded, but - almost a month later - my emails have not even been acknowledged.
Rico M.
GBKudos to Meagan G Meagan G. is the best. She worked with me to find a difficult to find bourbon without the extremely high secondary markup. Had found out that the service didn't ship to my home state but we were able to find a suitable alternative. Reserve Bar has made me a new loyal customer.