Rico M.
GBKudos to Meagan G Meagan G. is the best. She worked with me to find a difficult to find bourbon without the extremely high secondary markup. Had found out that the service didn't ship to my home state but we were able to find a suitable alternative. Reserve Bar has made me a new loyal customer.
Alan Costa
GBGood service - fast delivery I was concerned about making my first order with ReserveBar after reading some one star reviews saying deliveries were never made and customer service was bad. But this was not my experience. I received my order 2 days after purchase. I received emails to let me know when it was shipped and later for tracking. Would buy from them again.
Marc P
GBBe aware of the ReserveBar Bait and Switch Scam I ordered a specific rare Rye Whiskey advertised on ReserveBar, but they shipped me the wrong product (significant less value). After several attempts to communicate with ReserveBar I haven't received 1 response. I don't believe this is an honest mistake, because they are avoiding me... it is a SCAM!
Unhappy Customer
GBOrdered 7 bottles in good faith Ordered 7 bottles in good faith, only 4 were delivered, EM from them saying everything has been delivered, link to CS if there is a problem and 4 requests later for the missing 3 bottles have been unanswered. Reported purchase as fraud to CC company and remember the mantra, "if it's too good to be true....." Avoid these fly by night scammers, you can do better!
FCL
GBNeeds A More User-Friendly Process The whole process is not the easiest way to place an order. And, not very personalized customer service, to be honest. I felt like I do all the work to get the order in to you guys, rather than your employees trying to make the process easier on the consumer.