No Returns Possible and No Additional Controllers The CNES arrived after about 3 weeks, so prepare to wait a long time. I ordered an extra controller, which did not work. When I contacted them to return the controller, they ghosted me. I have since tried two wireless and two wired controllers purchased independently on Amazon; none of them worked. So, prepare for a one-controller only system if you want to go through these people. The only reason this isn't a one star review is because the CNES system works.

Great service First console we ordered had an issue with powering on. We had a replacement within a week. Works great.

Saw a lot of negative comments and was… Saw a lot of negative comments and was hesitant at first. Seller had great communication, answered all questions timely and assured me my purchase was legit. It was!!! I have my snes and it works perfectly. Fast shipping. Highly recommend this seller. Thanks again.

This place is such a ridiculous joke! This place is such a ridiculous joke!! This stuff comes from china folks. That’s not the big deal! But when they don’t say that up front and it’s going to take a couple weeks that needs to be known. I canceled my order and from I said they started sending crazy emails. This is not a company , this is some fake company who reproduces Nintendo’s. Beware do not buy. This place is called HIGHLAND ARCHIVE not retro gaming house I’m sure they’ve switched names from multiple people complaining. Terrible terrible experience

Nintendo NES Classic I finally got my Nintendo NES Classic after waiting a month! The unit works great, has comes with 30 games, and is a lot of fun. However, Highland Archives took a little over a month to get it shipped to me. I had no idea this thing was coming straight from China. Also, do better with you customer communication, answer customer emails, and let customers know exactly how long it’s going to take to ship so they don’t think they’re not getting it. Work on that and things will be much better for everyone.