Awesome product, fast delivery in the UK Awesome product, and growing. Love the snacks, very interesting selection vs. what you find in a "East Asian supermarket", as these are niche products, very local stuff, you can't get it outside of japan basically. The founder actually goes to all the merchants himself to sort out supply chain, very impressive. Also, they used to be a bit slow with delivery in the UK, but improved 3x in <6 months, I expect them to do next-day very soon!

Delicious and Fun We have received two boxes out of our three month subscription so far and absolutely love it! The quality is top notch and everything has been delicious. The booklet that comes with each box is fun and helps us understand what everything is. There are some items my husband liked so much that he placed an order for more of them.

Bad food and bad service Many foods ordered were near expiry. One wasn't expired but was full of mold, which they tried to blame on us despite the package not being opened for the month we had it before opening it to use. Just abysmal customer service, and the food was all bland and just disappointing compared with what we can find at local markets. Even the bokksu exclusives which seemed fancy and neat were just total flops (earl gray candy just tasted like sugar and cream. maple tea had no flavor). All around disappointing.

Great experience, totally recommend I've purchased 2 Advent Calendars and a Mystery box and now I'm a subscriber. The Mystery box was full of really nice and interesting treats and today I've opened the first item from the calendar to find a really nice matcha gummy candy! The order came in about 3 weeks time which is great given the distance.

A gift I gave myself! I've tried various snackbox subscriptions before, and half the time it was all Lay's or Nestle products and while the flavors were different from what's sold here, it didn't feel authentic. BOKKSU, on the other hand, is exactly what I was looking for! It's real, authentic treats from Japan, packaged beautifully, and I feel like it's a gift I've given myself. I've gotten 3 boxes so far, and they've been a really good balance between monthly themes (like sakura) and variety in flavors (sweet and umami).