Cindy K
GBDisappointing Delivery, Excellent Cake Ordered ahead of my daughter-in-law’s birthday, and it was scheduled to arrive on that Friday. Received notification that UPS attempted delivery, but couldn’t access through our gate. Sadly we were home at the time they said they attempted delivery, but they did not call via the box nor directly to my phone. The next day it was delivered at 3:38pm, yet that was an hour after we left for the lake. I made brownies for her birthday, and we ate the cake two days after the actual party.
Barbara in Nottingham
GBBirthday cakes I had 4 cup cakes baked for a birthday surprise. They were delicious and were presented so nice in a sturdy box showing "happy birthday ". The icing wasn't too sweet-- just perfect. Thank you
Lisa Perry
GBDo NOT waste your money! I ordered a gluten-free red velvet cake for my daughter's birthday. The wrong cake was shipped and I promptly called to have it replaced. I was told it would arrive the next day but it did not. It was too late to find another baker on a Saturday evening who could replace the cake and my daughter went without a cake for her birthday. The company was defensive, unapologetic, and refused to refund the full amount of the order as I had added the candles, a teddy bear, and a cookie tower. After all of the heartache this experience caused my family, I believe a full refund is the least they could do. The food items that did arrive were dry and incredibly small. I never leave reviews but I hope to save someone from having the same horrendous experience that I had.
Chris Hackett
GBCompletely ruined during delivery Delivery was on time but package was poorly marked and delivered upside down. It was a special birthday cake and completely ruined and useless. It was also tiny and cost $70 including shipping while also ruining my sisters birthday. Never again
N Ken
GBMushy inedible pie We ordered lemon meringue pie and with shipping cost over $80. When it defrosted it was complete mush and the meringue wilted. What a disappointment and useless for Thanksgiving. It was a gift for my father who is in long term care so truly sad. Update: the company refunded me completely. Well done! Updated from 1 to 3 stars