Cocoaboutique

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2.85
Based on 20 Reviews

5

25.00%

4

15.00%

3

15.00%

2

10.00%

1

35.00%
About Cocoaboutique

Based in Nottingham, Cocoa Boutique was founded by Amy Kershaw in 2012. Firmly believing that one Chocolatier can’t be ‘the best’ at everything we scoured the world for the greatest Award Winning Master and Artisan Chocolatiers, gave them a call and asked if they wanted to bring their finest creations to our lovely customers in unique, handpicked fresh selections. Working in partnership with world renowned Master Chocolatier Barry Colenso we're committed to bring you the stories and personalities behind the world's finest Chocolates. Along the way we're keen to intertwine your comments, wishes and requests - you shape the future of Cocoa Boutique.

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Tom
GB

Scam artists Beware, the website says when you order a box you can 'decide' whether to join their tasting club. What they don't say is that they decide for you, you won't know until they send you another box and charge you £20 for the privilege which they refuse to refund. Absolute scam artists, won't be using them again.

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Mark Doyle
GB

Good but with room for improvement Whilst the flavours I have tried in three different boxes are nice, on the whole they are quite mundane and have been done in countless boxes of high street chocolates. For true chocolate aficionados there is certainly a lack of dark chocolate as well. The customer service team have been exemplary in my dealings with them and I think it's brilliant how the boxes are made to fit through your letter box. I'll wait to see what the next one or two boxes contain but unless there are more adventurous flavour combinations I will stop my membership as it would not be worth the cost in my case.

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Mary Hampton
GB

POOR I ordered chocolates via the Gourmet Society offer and have to say I am thoroughly disappointed. I wanted the chocolates for a gift for friends that I am not seeing until the middle of July; the chocolates arrived last week with a best before date of the end of June - no use to me whatsoever. Have contacted them to inform them but have had no helpful response. Having read all reviews wish I had seen them before I ordered. Just hope they take my e-mail as instruction not to send any more chocolates as will not be happy.

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Yvonne Gibbons
GB

Rip off Ordered these chocolates through wowcher. They were a gift and thought what a fab price. Had to order directly from site instead of through wowcher. Chocs arrived but unfortunately were not to my taste - however, everyone has different tastes. Was quite happy to leave it at that. However, today when I logged into my bank it had been debited by £19.99 from Cocoa Boutique. When I phoned to query this I was told I had signed up for a monthly delivery (which is totally untrue). I am currently awaiting a manager phoning me back as they refuse to refund my money and refuse to take back the chocolates (which I still haven't received!). Totally disgusted and would strongly recommend avoiding this company at all costs.

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Gemma Snape
GB

Good company to deal with but didn't deliver on quality I was excited to try a new collection of chocolates from a new company, but delivery was slow, as they make each box to order. I ordered when I saw their guarantee, and thought that they must be pretty good to make such a claim, but I don't think that they followed through. The chocolates, whilst ok, didn't live up to my expectations after what I read about the company, and I have most definitely tasted better!

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