Cocoaboutique

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2.85
Based on 20 Reviews

5

25.00%

4

15.00%

3

15.00%

2

10.00%

1

35.00%
About Cocoaboutique

Based in Nottingham, Cocoa Boutique was founded by Amy Kershaw in 2012. Firmly believing that one Chocolatier can’t be ‘the best’ at everything we scoured the world for the greatest Award Winning Master and Artisan Chocolatiers, gave them a call and asked if they wanted to bring their finest creations to our lovely customers in unique, handpicked fresh selections. Working in partnership with world renowned Master Chocolatier Barry Colenso we're committed to bring you the stories and personalities behind the world's finest Chocolates. Along the way we're keen to intertwine your comments, wishes and requests - you shape the future of Cocoa Boutique.

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Isabelle Neil
GB

Dislike this company Chocolates are overpriced. Good but not that good compared to what you can get elsewhere. Cocoa Boutique appear to gain customers via getting them to sign up for free or discounted chocolates. In small print this means they are then a member and will receive (often unexpected) boxes at full price thereafter. Although you must give permission and submit payment details, the lack of clarity and the small window in which you can then cancel membership, means that you are likely to be hoodwinked into overpriced chocolates you don't want at a later date. If you are vigilant and cancel membership after the discounted box, it is worth it. For the majority of us who forget and/or don't read the small print, it is not worth it. There is a guarantee to be refunded if you are not satisfied. This has not been true for myself or others. Don't believe it! Because I dislike the tactics and strategy used to gain customers, I will not buy from them again.

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Mike Birmingham
GB

NEVER AGAIN Like others before me I ordered one box of chocolates for my mother in law at Xmas only to receive a further box in Jan which I was not aware that I had ordered. On attempting to speak with their 'customer services' department I could only get a recorded message. I also e mailed them only to be informed that I must have agreed to this as it is in the terms and conditions and they would not have sent the first box without this agreement. I was told to check the website, when I tried to do this the only way I could get to that information was to place another order and there was absolutely no chance of that. Basically they have shown no interest in this issue at all and I can only assume that this is the only way they can do business. So BE WARNED if you even contemplating ordering make sure you read everything and that you know exactly what you are letting yourself in for.

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Brenda Casey
GB

The best of the best Cocoa Boutique has the most amazing range of flavours and textures you will find in the one place. Everything from smooth white chocolate to intense dark chocolate covered ginger. It is worth trying out the sampler selection to check for yourself, you will be hooked.

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Jennifer Perera
GB

Packaging or delivery?? The chocolates were amazing, perfect for dieters cos you have just one and don't want to eat anything else for DAYS, you don't want to have any other flavour in your mouth! Only downside was the state of the chocolates. The box fitted my letterbox perfectly but I had smashed chocolates to look at when I opened the box which detracted from the viewing experience. Not too appealing when you have to lick a soft centre off the box insert!!

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Esty Puleston
GB

Great chocolates, good value when on offer I placed about 4 orders that never showed up, when I emailed to ask about them they said my payment hadn't gone through. These were 4 different credit cards, all with enough money on them. Could have been a technical error (weird, on 4 different occasions?) but it would have been nice if they'd emailed to let me know there was a problem, especially as the last one was meant to be a Christmas gift. However, I do love their chocolates. The other boxes that did show up were delicious, each box has one or two really unique flavours that I've never tasted in chocolate form before!

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