Great chocolates, good value when on offer I placed about 4 orders that never showed up, when I emailed to ask about them they said my payment hadn't gone through. These were 4 different credit cards, all with enough money on them. Could have been a technical error (weird, on 4 different occasions?) but it would have been nice if they'd emailed to let me know there was a problem, especially as the last one was meant to be a Christmas gift. However, I do love their chocolates. The other boxes that did show up were delicious, each box has one or two really unique flavours that I've never tasted in chocolate form before!

Fantastic: consistently dynamic, frequently quirky, but always top-quality chocolates! Such a range in every box, and such quality too! Fairly pricy, true, so best taken at a steady pace. It's also impressive how sturdy the actual box is, seeing that it can fit through one's front door letterbox! It's worth taking a lot at the explanations and the stories, both on the paper version that comes with the box and the stuff on the website.

A chocaholic's dream! I really look forward to receiving my tester box each month. These are master craftsmen with the most wonderful imagination in putting their flavours together and creating absolute works of art. I'm not, generally, a fan of praline, but even they are the most delicious that I have ever tasted. Cocoaboutique is, indeed, the leader of the pack and, with this standard of taste and presentation, is likely to remain so.

NEVER AGAIN Like others before me I ordered one box of chocolates for my mother in law at Xmas only to receive a further box in Jan which I was not aware that I had ordered. On attempting to speak with their 'customer services' department I could only get a recorded message. I also e mailed them only to be informed that I must have agreed to this as it is in the terms and conditions and they would not have sent the first box without this agreement. I was told to check the website, when I tried to do this the only way I could get to that information was to place another order and there was absolutely no chance of that. Basically they have shown no interest in this issue at all and I can only assume that this is the only way they can do business. So BE WARNED if you even contemplating ordering make sure you read everything and that you know exactly what you are letting yourself in for.

Good but with room for improvement Whilst the flavours I have tried in three different boxes are nice, on the whole they are quite mundane and have been done in countless boxes of high street chocolates. For true chocolate aficionados there is certainly a lack of dark chocolate as well. The customer service team have been exemplary in my dealings with them and I think it's brilliant how the boxes are made to fit through your letter box. I'll wait to see what the next one or two boxes contain but unless there are more adventurous flavour combinations I will stop my membership as it would not be worth the cost in my case.