Chrissy Street
GBPoor customer service I ordered a trial via an Amazon Local offer. Received two boxes on 27 June 2015. Unfortunately with a BBE date of June 2015. Not a great start. Have contacted customer services to complain and had no response. Very poor service. Will definitely not join their tasting club and recommend that others do not use this company. A shame though as the chocolates were not bad and would have liked to sample more.
Esty Puleston
GBGreat chocolates, good value when on offer I placed about 4 orders that never showed up, when I emailed to ask about them they said my payment hadn't gone through. These were 4 different credit cards, all with enough money on them. Could have been a technical error (weird, on 4 different occasions?) but it would have been nice if they'd emailed to let me know there was a problem, especially as the last one was meant to be a Christmas gift. However, I do love their chocolates. The other boxes that did show up were delicious, each box has one or two really unique flavours that I've never tasted in chocolate form before!
Rena
GBScam! DO NOT TRUST THEM Beware of this company who sign you up to a monthly fee automatically, £19.95 per month!!! Please follow me on twitter (Just setting up now) as i'm taking this as far as i can go until i get a refund!!! Btw, poor customer service from Katherine.
Mike Birmingham
GBNEVER AGAIN Like others before me I ordered one box of chocolates for my mother in law at Xmas only to receive a further box in Jan which I was not aware that I had ordered. On attempting to speak with their 'customer services' department I could only get a recorded message. I also e mailed them only to be informed that I must have agreed to this as it is in the terms and conditions and they would not have sent the first box without this agreement. I was told to check the website, when I tried to do this the only way I could get to that information was to place another order and there was absolutely no chance of that. Basically they have shown no interest in this issue at all and I can only assume that this is the only way they can do business. So BE WARNED if you even contemplating ordering make sure you read everything and that you know exactly what you are letting yourself in for.
Kathleen Turnbull
GBA chocaholic's dream! I really look forward to receiving my tester box each month. These are master craftsmen with the most wonderful imagination in putting their flavours together and creating absolute works of art. I'm not, generally, a fan of praline, but even they are the most delicious that I have ever tasted. Cocoaboutique is, indeed, the leader of the pack and, with this standard of taste and presentation, is likely to remain so.