I was very impressed by the personal… I was very impressed by the personal treatment my order was given. The item I needed had a close expiration date and I was emailed to ask if I still wanted it. Other companies may have just sent it. I did want it anyway and received it quickly.

They made it right Although they sent the wrong order, they quickly sent the correct one, which a lot of companies don't do.

Very helpful customer service… Very helpful customer service representative. I placed a large order for thermometer probe covers. After I placed that order, charged it to my credit card, and logged out, I realized I mistakenly ordered thermometers! (Hence, the perplexing expense.) I called to get help to reverse my order. The representative I spoke to calmly handled my request, promptly reversed everything, and put my mind at ease. He closed our conversation by offering further assistance, which I didn't need at the time but appreciated.

Mixed animal vet review I am a mixed animal vet and was looking for a reasonably priced dental float. I was a little nervous about purchasing a piece of equipment from a company I had never used but could not be more happy with my experience. I received my float quickly and it works great.

I accidentally gave my mailing address… I accidentally gave my mailing address to receive the shipment. I was really buying it for my nephew in Georgia. I called them up, got to talk to a human who bent over backwards to change the shipping address. My nephew received the product, which by the way, works wonders,Thank You!!!