Andy
GBI was disappointed that I was left in… I was disappointed that I was left in the dark with out any communication about my order for over a week. I had to call to find out what was going on with my order. Once I called they were very helpful. They just need more information communicated besides just your order has been made.
Corey
GBU all corrected a problem and satisfied… U all corrected a problem and satisfied me
Kristin
GBQuick and efficient order and shipping… Quick and efficient order and shipping , product was exactly what I was looking for!
Claire
GBVery helpful customer service… Very helpful customer service representative. I placed a large order for thermometer probe covers. After I placed that order, charged it to my credit card, and logged out, I realized I mistakenly ordered thermometers! (Hence, the perplexing expense.) I called to get help to reverse my order. The representative I spoke to calmly handled my request, promptly reversed everything, and put my mind at ease. He closed our conversation by offering further assistance, which I didn't need at the time but appreciated.
MARY NARDONE
GBI accidentally gave my mailing address… I accidentally gave my mailing address to receive the shipment. I was really buying it for my nephew in Georgia. I called them up, got to talk to a human who bent over backwards to change the shipping address. My nephew received the product, which by the way, works wonders,Thank You!!!