Super fast response and shipment Charlie responded to my special request email within minutes , and he shipped my order today as per my request . He always ships fast and typically same day , but I just wanted to make sure it got in mail today so I can take it on vacation with me . Thank you so much Tea Runners !

Tea Runners subscription With its subscription packages, I think Tea Runners finds exactly the right balance: I'm able to both find new teas and new blends and flavors, but also choose ones that I know I already love. I have really enjoyed my subscription.

I got the 3-month subscription a gift… I got the 3-month subscription a gift and couldn’t be more pleased. On time, fantastic tea quality, ease online ordering (if I wanted to switch certain teas) and the presentation of the package is divine. I plan on gifting to friends and will continue the subscription for myself! It’s been so hard to find premium loose tea sellers since my go-to company for years went out of business.

Love the monthly tea delivery, it’s a fabulous gift to yourself! I’ve been using tea runners for quite a while now. It’s one of my favorite monthly tea subscription boxes. The tea is always excellent quality and I love the packaging, it’s simply a fabulous gift to yourself each month. As well as the monthly subscription I do like to order the teas they sell, you can purchase from them without having a monthly plan.

Great tea, poor customer service I love this tea and it almost always arrives super quickly, but I recently had a not great interaction with one of the owners. My order was significantly delayed because it accidentally traveled across the country before reaching me. It took 11 days to arrive by UPS instead of the usual 1-2 days. I was also concerned that the tea in plastic bags sat on a hot truck in the middle fo summer for days, not sure if that is the healthiest. Anyway, I know the delay was due to a UPS mistake and it was not Tea Runners fault, but I thought it would have been nice if they could have sent me out a couple of sample packs to get me through until my order arrived. That would have left me with a really good feeling about the company. Instead they were dismissive of my concerns and said there was nothing they could do. I used to be a huge fan and recommended them to all my friends, but I probably won’t be doing that anymore.