Extremely disappointing service I placed my order on 5/13/2022; I received my first update on 5/18/2022. This is NOT the service I expected from an on line order. I finally received my order on 5/25/2022. My order was NOT left at my front door as indicated on the FedEx tracking site. It was left at the main office. Totally disappointed in this whole process.

My Cafe Escapes Order I recently ordered Cafe Escapes, Chai Latte, from your company. I quickly received an order confirmation and then another saying my order was processed, but no information about shipping. The next day, I called and spoke to Jake. He was very friendly and helpful and assured me that my order would soon be on its way. Jake is a perfect person to be a customer service representative! He was very much appreciated. To finish my review, the order came the very next day! Excellent! Thank you!

Fast excellent service Fast excellent service. I was hesitant so I only ordered one item but will definitely order again.

More than customer-oriented I got to the walk up window and saw they had been closed for a while. The owners still came to the window and offered to serve me! They made an AMAZING drip coffee and a chai latte tea. I can’t tell you how engaging and fun they were. What a great addition to our dear Franklin.

Quick delivery of hard-to-find product Super fast delivery! Happy to be able to purchase my coffee product online that I am no longer able to buy in person.