Convenient, Reasonable, Quick Delivery It was convenient to order online, the price was great, the product arrived quickly, and the coffee is being enjoyed by my family!

I emailed early yesterday morning to… I emailed early yesterday morning to check on my order status and within minutes Steve emailed me to say he would check on my order as soon as the warehouse was open. He did and shortly thereafter let me know that my order was on the way. That was yesterday and today my wonderful French Roast kcups arrived. Fantastic personal and prompt customer service! That is quite unusual these days. Thanks, Steve!

Everyone was so nice but the shipping… Everyone was so nice but the shipping time has been longer than I feel has been necessary. I still have not received my order.

Poor attitude from your customer service whoever he is, did not give a name. But he refused to refund product that I purchased. Eventhough the return policy says, the a product can be returned if not Poor attitude from your customer service whoever he is, did not give a name. But he refused to refund product that I purchased. Eventhough the return policy says, the a product can be returned if not what expected.

A confirmation email and tracking… A confirmation email and tracking information were never sent to me, which was very frustrating, since my order was being sent to a different address as a gift