Returns Would have liked to have been able to returned 95 Cuisinart 4 cup decaffeinated coffee packets. Getting stuck with a coffee I hadn't tried before, but recommended by one of the sales clerks, is a customer service faux pas, especially when adding 5 packets to the 95 would easily reconstitute a selling count or unit of issue.

Shipped promptly, order corrected immediately I placed an order in July 2014. The price for the Melitta pods is right, they offer free shipping with $60+ order, and CoffeeHouseExpress comes recommended by my colleague. My order arrived promptly but there was a small error. I sent an email and the following week, the correct items were sent. The phone number on the invoice was not in service and that worried me a bit. But they obviously still receive emails. Would order from again.

HORRIBLE CUSTOMER SERVICE!!!!! When I googled "nespresso pods" this company and their pods came up and I placed an order. When it arrived, they were not nexpresso pods at all. I called and the "wonderful" lady that handles customer service informed me that they don't sell nespresso pods and when I asked for a return label, she said that I would have to return them on my own dime in order to get a refund when they received them. I told her that I wasn't going to pay to return something that was not my fault. She basically said "to bad so sad" and I informed her that I would then be disputing it with my credit card and she told me "well, I win all the credit card disputes." What a horrible experience all around.

Fast Delivery and Excellent Coffee! I recently purchase a ciusenart 2 cup coffee makerI located the web site, looked throught.websites trying to find a 1/2 & 1/2 blend with single packets and kept coming up with K-Cups. Finally I located a website that had single packets. Tho not 1/2 & 1/2, the decaff was good coffe. If you come up with single packets at the price paid for what I have, let me know.

still searching for the true hotel experience I wanted these to replace my fresh ground home coffe because I noted that while traveling the coffee tastes better. The 100% columbian supreme is not the same experience for whatever reason. It's still better than the brand I used to grind at home (an organic shade grown ethiopian from Trader Joes) but i have to use 2 of the supposedly 4-cup pack to get a non watery single mug.