Returns Would have liked to have been able to returned 95 Cuisinart 4 cup decaffeinated coffee packets. Getting stuck with a coffee I hadn't tried before, but recommended by one of the sales clerks, is a customer service faux pas, especially when adding 5 packets to the 95 would easily reconstitute a selling count or unit of issue.

The order was mixed up Was sent the wrong product but order arrived promptly. I sent an email and correct product was sent.

Order Review I recently placed an order and received it in a timely manner. The order somehow was packed incorrectly with the wrong item. I placed a call and they sent off my correct order immediately with a return postage label included. I received the second package a few days later with the correct item and the return label included. I sent back the original package with no problem having attached the return label.

still searching for the true hotel experience I wanted these to replace my fresh ground home coffe because I noted that while traveling the coffee tastes better. The 100% columbian supreme is not the same experience for whatever reason. It's still better than the brand I used to grind at home (an organic shade grown ethiopian from Trader Joes) but i have to use 2 of the supposedly 4-cup pack to get a non watery single mug.

Hard to beat services and prices! After exploring online for days attempting to find affordable coffee pods for my SunCana, I stumbled across coffeehouseexpress.com. Not only did they have the best selection around, their prices were considerably lower. The ONLY drawback was the shipping costs, which for my first order were more than the actual product costs. But now that I'm aware of that, I will adjust future orders accordingly.