Order Review I recently placed an order and received it in a timely manner. The order somehow was packed incorrectly with the wrong item. I placed a call and they sent off my correct order immediately with a return postage label included. I received the second package a few days later with the correct item and the return label included. I sent back the original package with no problem having attached the return label.

The order was mixed up Was sent the wrong product but order arrived promptly. I sent an email and correct product was sent.

I love coffee -

Not happy As of today, I am still waiting for delivery of this coffee. Not only has UPS not delivered this when they said they would, but tell me I will owe them $21.00 upon delivery. I will not be ordering from you again as this is turning out to be a very expensive package of coffee!!

still searching for the true hotel experience I wanted these to replace my fresh ground home coffe because I noted that while traveling the coffee tastes better. The 100% columbian supreme is not the same experience for whatever reason. It's still better than the brand I used to grind at home (an organic shade grown ethiopian from Trader Joes) but i have to use 2 of the supposedly 4-cup pack to get a non watery single mug.