Sarah Norris
GBAffordable access to quality products I haven't been able to find on this side of the Atlantic. Josh and Guy helped me find the perfect Christmas present for my boyfriend who fell in love with jamón ibérico while living in Spain during college. They provided personalized and prompt customer service and shipped the jamón in no time. It thrilling to see his face when he opened his present on Christmas.
EA
GBamazing product and amazing customer service makes perfect combination. Customs held up my original order and there was no guarantee that I would have before Christmas. Josh offered to send a substitute so I will have something but I decided to gamble and unfortunately I lost. Again there was no timeframe when customs would release and I definitely wanted to have by New Years Eve. Josh's offer still stood and he overnighted a substitute and I received just in time. The holidays were great but made even more memorable with a slab of jamon on our kitchen table. Josh was amazing throughout the entire process and endured my constant emails with class and the utmost professionalism. No doubt I will be doing more business with him and his company in the near future. Oh, and the jamon was amazing.
Peter A Dominguez
GBWe have ordered from hamlovers.com since 2014 We have ordered from hamlovers.com for major holidays since 2014. We have enjoyed both the Serrano and Iberico jamones as well as other wonderful products including the Manchego cheese, Abuela olives and chorizos. We happily share these delicacies with our family members who now "expect" us to bring these delicious foods which are served at our holidays and are part of our family tradition. Carlyn & Peter Dominguez
Joe Caldwell
GBTwo months and still waiting!! Would never order from here again, ordered a jamón, and it was never received. Ups tracking said delivered. Contacted hamlivers they tell me file a claim so I do, waiting for a replacement nothing. I email them and there response was still waiting on ups, it's been about a month now. And I decide to call ups, they tell me they issued a claim to hamlivers 3 weeks ago, so I'm angry hamlovers already received the money, while telling me they haven't heard anything. So I email them again and nothing ten days later and no response!!! Such fraud buyer beware wasted $300 for nothing
Geoffrey in California
GBGreat product and committed customer service when there's a problem Used Hamlovers.com for the first time at Christmas 2012 to order a Cinco Jotas product. When the product finally arrived, it was superlative. There was a shipping problem so the ham did not arrive on time, which frankly was out of Hamlovers' control. When notified they did their best to resolve the problem and provided a prompt refund of shipping costs and a compensating discount as well. We will definitely use Hamlovers.com again when we are ready to try another delicious Jamon Iberico!