customer
GBI left a message I left a message for an order, and it never received a reply. When we called during business hours, we got solid service. My business and I assume many others, don’t operate in a 9 to 5 framework. Work needs to be done to make our service experience after normal hours, at the same level.
customerBill Adkins
GBI have always had a good experience… I have always had a good experience with purchases from FMP. They are normally my first choice when looking for restaraunt supplies and parts
Mac
GB50/50 Service Some times shipping is fast and sometimes shipping is slow it’s truly 50/50. What I don’t think is very good however each time I’ve called about those 50/50 orders is customer service. Each time, everyone is rude, no call back and never anything solved. Basically just waited 1 month for 9 parts because 1 was out of stock. Makes no sense. Customer service should ship partially completed and back order 1 item. So expect 50/50 results with ordering.
General
GBExcellent service Excellent service. I’ve been trying to order a part from the equipment manufacturer for about a month, with NO results. Contacted FMP for the same item and I received it within two days.
Anthony Weitzel
GBWas very easy to order on your sight Was very easy to order on your sight. I have asked to get set up online, but due to time restraints I needed to order product for my customer before I could get approved. I had to abbreviate our company name due to space restrictions allowed on your website. It shows there are up to 50 spaces available, but that isn't correct.