Everything happened FAST! All went well with this order -- even with an issue! When I tried to post payment for my online order, it would not recognize or accept my credit card. For some reason, only PayPal was working. I sent an email to the owner, who answered promptly and noted that there was a processing issue with the payment program. I tried the next time online and was able to make payment via credit card. And the item was shipped right afterwards, which was amazing to me. I am to receive my order in 2 to 3 days. I am very pleased with the responsiveness of the owner to my inquiry and to the excellent service and very fast shipping. 5 stars!

Would have been 5 stars but package was… Would have been 5 stars but package was damaged during shipping and returned. When I inquired about package they said it had been returned damaged, but they forgot to re-ship. Item was shipped and received quickly the second time around. Very happy with product

Disappointed Disappointed. We have ordered supplies several times from RSG and been very happy with the speed of receiving the shipment. However, this time it was not as easy. I had called and emailed customer service multiple times starting 6/25 and was only able to leave a message, no live person to talk to. No return calls or emails from RSG. I finally just ordered on Friday 6/29 by 1pm with hopes that my order would be processed so it could be received by 7/3. I just now received confirmation that the order was shipped 5:51 pm last night (7/2) so we won't have the order in time for our show on 7/4.

Very happy The local restaurant supply store was very expensive for the whisk I needed, almost $35. I found this one and shipped to my store it was $12 cheaper than the local place! It was promptly shipped! The only thing I would have liked to see is a packing slip because as the GM I need a receipt or packing slip to be reimbursed for the item.

This company had been excellent! This company had been excellent!! I would highly recommend them. Their prices are not only competitive, but delivery of the product is received expediciously!! Thank you so much.