Christine
GBI had been looking for the Rose's … I had been looking for the Rose's grenadine in 1 liter bottles for quite some time. I was extremely impressed on how easy it was to order, shipping rates were awesome (orders over $100 shipping is FREE), where can you get that any more. The packaging of the case was impressive, there was no way any of those bottles could be damaged. They shipped my 2 cases quickly and they arrived at my front door. I was notified by email, every step of the way. I didnt have to own a business inorder for me to order.
Michael
GBThe extra large roasting pan came quick … The extra large roasting pan came quick and in perfect condition. It is carbon steel so rust was a concern, but it came well oiled and in a plastic bag, well packed in a box....perfect condition. It also came with care instructions to keep it rust free. I have a lot of cast iron pans so it was a breeze for me, I take care of it like I take care of my cast iron. The price was very good also, it was the lowest online price for the pan. I recommend Restaurant Supply Group for hard to find pot & pan sizes and would definitely buy from again!
Emma Lee
GBStellar customer service When purchasing a fridge, we had a couple of specific requests. Trey from customer service was able to answer our questions quickly, accurately, and thoroughly, and was patient and helpful even as we modified our order several times.
James
GBEverything happened FAST! All went well with this order -- even with an issue! When I tried to post payment for my online order, it would not recognize or accept my credit card. For some reason, only PayPal was working. I sent an email to the owner, who answered promptly and noted that there was a processing issue with the payment program. I tried the next time online and was able to make payment via credit card. And the item was shipped right afterwards, which was amazing to me. I am to receive my order in 2 to 3 days. I am very pleased with the responsiveness of the owner to my inquiry and to the excellent service and very fast shipping. 5 stars!
Andrew
GBWont be ordering again. Ordered a replacement part based on a picture. Got a different part, made of different material. Sent an email with a question, and never got a response. Zero customer service. Terrible experience with one exception : fast shipping. But I'm not happy, especially since I could have gotten the same part they sent me for $4 elsewhere, with free shipping. Their lack of response really sealed the deal for me. Do yourself a favor and don't order from these people.