Kriss M.
GBPetFlow NEVER LEARNS! I have reviewed your shipping practices several times and made recommendations for improvement, but nothing ever changes. This time, you shipped 4 cases of canned dog food (48 cans) and a big bag of kibble in the same large, heavy box, without any safety packing. This damages the cans and makes it impossible for a senior to lift the box to bring it in to the house. I imagine that some shippers who you use to ship them could potentially get a hernia from the heavy lifting. I will not review you again unless you fix your abominable shipping methods for the better. I will have to find a workaround for your crummy systems.
Andrea
GBAlways receive my Fromm Gold puppy food… Always receive my Fromm Gold puppy food from PetFlow. They have a great customer service team who respond quickly if you have a delivery problem with Fed Ex. Highly recommend Petslow.
Selene
GBGreat customer service I love that I was able to email to check on my order as I was waiting on approval from my Vet and received a response within a couple of hours.
Joann
GBGreat price and fast shipping Great price and fast shipping. Also packaged well. Customer service is also good.
jd
GBfirst order got the next day-next order 5 days first order got the next day. next order took 5 days. not acceptable.had to run to petsmart to get there food since its MIA