What made my experience great is that I… What made my experience great is that I can count on Omaha's consistent great quality, and how everything comes packed frozen solid.On that note, I am very disappointed the carrier they use"Fedex". I have delivery instructions written on my account that are NEVER followed. Please ring the bell and put delivery on the tables provided. Well , the table part is not the issue. They just NEVER, EVER, ring my bell that is 3ft. from the table. During the summer months this has been our greatest challenge, one that hasn't yet been corrected. Most importantly, Omaha is highly respected and appreciated in our family. During the Pandemic, when we had difficulty getting meat, and poultry, Omaha was there. Just a bit of a critique if I may. Promotions are a bit, consistently boring, and not much for incentives. I think they should target promotions based on what a specific customer uses on a more consistent basis. I mean how many burger promotions can one family utilize? We get the same promos more than twice a day. Not a day goes by, that I can count on having the same promotions in my inbox, and or text messages. I remember instictively when Omaha gave useful cooking tools, that actually were true value, as incentives. That has stopped. Overall, I must say, Omaha Steaks is the go to for consistent quality, and accountability at a competitive price, yet a bit pricey on some. The customer service experience has always been exemplary. Thank you, Omaha Steaks, and your staff!

Sometimes the shipping company screws up Looks like they don't bother freezing shipments anymore. Just received one that was warm and dripping blood everywhere. Disgusting! Buy your meat literally anywhere else Update: after calling their customer service, they actually ended up just resending everything and making it right. The second attempt went without a hitch and I'm enjoying some delicious burgers now. Thank you for doing the right thing! Changing rating to 5/5

Delicious Pub Style Cod I want to say how delicious we found the Pub Style Cod Filets. They were of different sizes but so delicious. They were lightly battered, flaky pieces of nice white Cod. So much better than any pre-battered Cod you can but at the store. I highly recommend them. Everything we have purchased has been delicious! Love the Filet Mignon burgers too!

Two Omaha steak orders for birthday… Two Omaha steak orders for birthday gifts and both screwed up. My friend received an invoice for her birthday order after the shipment arrived and was paid for via credit card . Now this individual knows how much the gift cost. No apologies

Wasted money on disappointment. First time having the pork chops from Omaha Steaks and what a disappointment. Chops were dry and flavorless. Have had good steaks, sides, and hot dogs but the chops are very low quality. The chops we buy from Sam's club are much higher quality and enjoyable. Sorry my sister wasted money on them.