This business is NOT turn key and it… This business is NOT turn key and it takes ALOT of work to make a little bit of money. Time to Eat Delivery does not know how to run a delivery service but they actively sell the business model. This is not the first time Desiree Malek has sold this model. Buy nothing from her, she's a con-artist. She has sold this failing model under a different name before and closed it when the pressure got too much. The owner of the business does not even operate a delivery service herself. They are closing their doors AGAIN! The dispatch team is awful. Drivers have to go through hell with the dispatch team to get an order. This business does not work well. Sure you will make money...less than $10 after fighting with dispatch for an hour or two. What a waste of time and money. ALOT of Money gone. If you want to get into delivery, work directly with a dispatch team. Do not buy it through a business like Time to Eat. You will be throwing money away.

I am so frustrated and dissatisfied this was a bad investment. First off, I think the Training and Customer service for Time To Eat Delivery is excellent. Now Deliver Logic, the Software company not that great. I have already been a business owner, know the tax laws and payroll laws, and did my homework on the delivery business. I did make them change the Employee Hand Book to read "Contractors Hand Book" and change the verbiage in the handbook because I am giving drivers 1099's; they can't be employees. TTE employees respond fast and try to help the best they can, but I don't think any of these TTE employees have run a business before. They think all you need to do is work hard. Yes, that does help, but that is not the only factor. I busted my butt to get restaurants to sign up for me. I spent $$$$ in advertising to get customers to use my app. Now, after over a year in business, I don't think the company overall can make enough money to live on; it will take a long time to make a salary like 13 years. I bought the company for $55K and invested $100K in advertising, employees such as a Marking professional $2,000 salary a month that worked part-time, and an IT installer of tablets or hooked up Chowly for $18 per hour as needed bases about $400 a month. It is tough to get restaurants to trust and sign up with you and to stay with you. If you do not bring in business, they get rid of you in a month and turn off your tablet. I only get orders through Google Food Orders. No one orders from my Time to Eat App. So if the company doesn't use Google Food Orders, then I can't do business with them. I even offered free delivery to my customers for a year to the first 100 people that signed up. No customers nowadays order from apps. I ask customers how they ordered, and they just say "Through Google! I don't want to deal with any apps." Door dash and Uber have the same problem. Maybe 3% of their customer order from their apps. Everyone in my area of California orders from GFO (aka Google), which is off Google. They Google the restaurant and click Order Online. Another thing is I don't get enough delivery orders now that Covid is not a big deal. I do get Walk-in orders, but Delivery Logic, the App company, will not let me markup Walk-in orders. How Delivery Logic can dictate how I can run my business is mind-blowing, but they can because you use their dispatch services and software and App. They can tell you what you can charge and who you can sign up on your website. This isn't fair I still get charged for it running through my business. After Google takes 10%, partnered restaurants take their percent; and Deliver Logic takes their percent, credit card companies that their percent. I might have 6% money to work with to pay bills. I had to pay a good driver stand-by to pay $150 a week for sitting around doing nothing to keep a driver in an area I was not close to myself to do the driving and to keep his App on. Now, I have it farmed out to Uber or Doordash and no longer have drivers because I couldn't afford to pay stand-by and the monthly bills. I don't have time to keep hiring drivers because I don't have but a few deliveries a night. Overhead is not taught in the training package. There are bills like mailboxes, licenses, Insurance, and Credit cards for office supplies and meals for eating at the restaurant you are hoping to get business to have a meeting, and paying me a little salary is a joke! I am afraid trying to get my $155k back will not happen unless I bust my butt for the next 20 years. I just ran my first full year with TTE, and my financial statement says $5,500 positive for 12 months. This is inaccurate because the darn report doesn't have overhead costs. So I have to use another Accounting software to do my accounting. It is more like negative $150k. I calculated it out, and you will need over 1000 restaurants to make $50K a year, but this doesn't count your overhead cost. Overhead Cost: Gas, any driver's bonus, mailbox, Insurance, license, accountant fees, and your salary. I busted my ass and only got 90 restaurants to put their faith in me. I won't give up because I might have to go to other rural areas that Doordash and Uber don't go to as much. It might take me 13 years to get 1000 restaurants, that is what I calculated, and make $65k and under 20 years to get my $150k back. My only problem is I have to be the darn driver or ask the family if they can help. It's tough when you need to make $$$ and a living, but you only get $400 a month to work with. How do you do this and a job? I am not satisfied at all with my investment. The competition is too great, and customers are too dumb to use the App and get free delivery. Thank God, or I have a bigger loss. The biggest problem is everyone has their hand out, taking my little 10% that I charge the restaurant and the 10% I charge the customer. I mean mainly the Delivery Logic and Google!

Buyer beware! We started researching Time to Eat in May 2021. We checked reviews on the BBB. We watched all of TTE’s videos online and we were sold on the “Workplace Lunch Delivery.” After TTE was featured with Montel Williams on The Balancing Act, that sealed the deal for us. Little did we know, anyone can pay to be featured on The Balancing Act. We spoke with the financial companies that work with TTE clients and we were told that we would have no problem paying the loan back within the first year. This ended up not being the case. When we were eventually able to get financing on our own and start the training process, we had modules missing and there were not any modules on the “Workplace Lunch Delivery” at all. We were told “Workplace Lunch Delivery” was something that they do not recommend anymore. This was after we had already paid IN FULL and invested our time. After a few weeks of training, some of our supplies started trickling in. We were highly disappointed in the boxes that we opened. The tablet stands were cheaply made and embarrassing to take into our partnered restaurants. The candy jars, stickers that did not fit on the jars, and expired candy we received, was subpar to our expectations. Our brand colors are charcoal gray with silver lettering. The hats that we received were black with white lettering. The uniform shirts were the cheapest shirts possible and were not available in the size that we needed. As for the “design team,” everything was cookie cutter designed and looked just like all the other RDS’s from TTE. We were told that we would be able to customize our logo however, this was not the case. We wanted our font to match TTE Delivery’s branding. We were told this wasn’t possible and that we could not add anything else to the design. All of our marketing materials included a “launch” code for free delivery that made all of our marketing material unusable. The training for hiring drivers was poor and a waste of time. We did not get a business plan or handbook during the training process. TTE has very little knowledge of the restaurant delivery service and hospitality industry. Whenever a question was asked, we were met with “that’s a great question, let me ask the team and get back with you.” This sounds great in theory but we often did not receive answers to those questions. There was absolutely no training on finances at all. When setting up tablets for restaurants, TTE knew from previous clients that fake emails do not work, but continues to train new clients to use fake emails for software use which hinders business. The ads for Facebook were purchased for an area that was 30+ miles away from where were starting up and this was a waste of money. When the sales person came, we were told that we would have to pick and choose which restaurants we wanted because we would have more than 20 partnered restaurants to start with. This was not the case. In fact, we still do not have 20 and we are at our 7 month mark. We were told that if a restaurant refused to work with us, they could be added to GFO (Google Food Ordering). This is not ethical for good business practices. The sales person was unprofessional. He pushed his son’s graphic design services on us after we declined. He also got us thrown out of a restaurant from being too aggressive. While he was here, he engaged in several unsolicited conversations about weight loss. We were told that the app for our customers would be available in 4-5 weeks after our launch date. In reality, it was actually 3 months after we launched. We were told that by week 5 of training, we should free up our schedule or take several weeks off of work. At the time, we had a successful trucking company for almost 3 years. We communicated with TTE about the timeline of training and launching. We were very clear about the importance of following our timeline before the trucking company was dissolved. At first, we were bullied to start sooner than our projected launch date then because of the high demand of other clients starting at the same time, we were manipulated into starting later and told that it was unknown when we would launch, which was false. In short, we had a successful business. We took a step of faith and wanted to serve our community. We were taken advantage of and given poor tools and training. We were unaware of the extreme learning curve and due to this, we are unsure if financially we are going to be able to continue in this industry. The toll that this has taken on our marriage and our mental health has taken us to new lows. Buyer beware! Do not let them manipulate you. Do not let them gaslight you. -Casey and Colleen Wilson, Time to Eat Indiana

A great experience to say the least! It has been a great experience being involved in the Time To Eat Delivery business creation process. All of the products and service that you sign up for at the start are met, but the greatest aspect of Time To Eat is that the creation process is tailored to what you want for your business, whether it be in regard to website or logo design or the business model. Each business starts as it's own and grows into it's own, and Time To Eat is there for expert advice and assistance throughout the whole creation process, and will put in the work until what you envisioned is what you get. Time To Eat Delivery is great!

Don't recommend Time To Eat is I highly priced, highly overhyped business opportunity. I paid over $50,000 for this business opportunity. The training, which done largely by tutorial videos, many of which were outdated. They claim that this business runs itself. This could not be farther from the truth. I've been working this business since October 2021. My best week was 55 deliveries. There is no way that 55 deliveries per week will turn a profit. I knew going into this that I had a lack of business expertise and that it would not be easy. I figured since TTE would there to support me, that I would be in good hands. When I called for support and advice, all I got was smoke blown where the sun doesn't shine. I was told by a staff member that after 3 months that 30 deliveries a week was great. I didn't want a cheerleader, I wanted actual advice. Luckily I found a great support group via Facebook which has been very helpful in getting my business off the ground. So if you want to know how to start a SUCCESSFUL restaurant delivery business,do NOT go with Time To Eat. There are much cheaper options, and you can get better support elsewhere. If I could give less than one star, I would.