Expired Organic Food Items I ordered several items from them including organic lemon juice. When I finally received the order, the lemon juice had expired on 8/31/2021 — last year! When I alerted cust svc by email they didn’t respond but refunded my money. What reputable business sells expired organic merchandise? I didn’t even receive an apology. They probably thought I wouldn’t notice. I will never order from them again.

Fantastic and responsive company during pandemic times! Supermarket Italy fulfilled my entire order with incredible speed during the Covid-19 pandemic. Their prices were great, plus they gave me free shipping for ordering more than $50 of merchandise. They packed everything very securely. I'll definitely do business with them again, and frankly found them to be a great company to deal with. Grazie mille!

i have been buying from this website… i have been buying from this website for over 2 years now and they have a great selection, fast shipping, surprised by all the negative comments

Zero customer service I placed an order 09Dec22.I received part of the order 15Dec22. The packing slip said it was complete. I was missing 6 items, and customer service is horrible. Spoke to virtual chat, said my order was complete, then said it was shipped in 2 parts. I should have received the second one yesterday, No order, FedEx says it is delayed. Do not try to call the phone number, 35 calls, no one answers.

Very unprofessional and poorly managed I placed a large order, received some items that expired beyond the expiration date. Other items were not as described on the website. I tried calling during their posted hours they posted on the website after 9 AM, switched to another number that did not answer after multiple tries. I tried doing the live chat, their instructions say to click on the bubble at the bottom left-hand corner of the page, after many attempts I found the bubble on the right-hand side of the page. Very unprofessional and poorly managed.