Great new find for unique grocery experience Fun and interesting extensive selection of grocery items. Stocked up on a variety of sauces, seasonings, pastas. Prices were reasonable. The packaging was hysterical! Everything wrapped extensively...just like my Italian in-laws! Nothings going to break on delivery with this packaging. I have saved the box and wrapping for my son's next move! Fast delivery. All good. Will be a regular shopper there.

If there was a way to give a -0 star… If there was a way to give a -0 star Review, I most definitely would! I have Celiac Disease. I ordered a GF item to prepare for Christmas dinner, I also ordered an item that is readily available near me (sun dried tomatoes). But I figured for the expensive shipping price, why not kill two birds with one stone. VERY close to Christmas, I received an email saying, the pasta item is out of stock, (of course, they had charged my bank account already!), but the sun dried tomatoes are enroute! That, of course, was a lie, because when they were finally shipped, the shipping date was available to view. I called extensively in plenty of time to cancel the order. No one would answer my calls, or reply to various emails, or requests to chat! So I ended up paying $29.15 for a very small jar of sun dried tomatoes, which I could've purchased for around $3.00-$4.00 in total!! Never again, I truly, truly wish I had read the plethora of bad reviews before I ordered...but in my defense, I was so happy to find an item that I was having such a problem locating! PS, I am STILL waiting on the sun-dried tomatoes, Christmas is over!! IT'S A TOTAL SCAM, PEOPLE!!

Wonderful store. Great Service Writing this review because there are so many bad reviews here. My experience has been nothing but spectacular. Great service all around, sure the 10% first order discount doesn't work when you buy multiples with discount, but they were able to apply it offline after I placed the order. Great communication (1 item out of 25 was out of stock and they offered a replacement or wait 5 days for it be replenished, or a refund). Shipped within 1 day. Arrived within 1 day. Very very well packed. We are happy and will certainly order again.

SupermarketItaly Superb My first ordering experience with SupermarketItaly. Last week. Great telephone communication to start with, I had some questions. Later the same day I placed an order. And then, my items arrived here far more quickly than anticipated. Also, packaged with great care, and precision. Greatly impressed. Top service, and products. Website great too. Thank you! And especially during these unusually difficult and uncertain times. Will be back for more.

Zero customer service I placed an order 09Dec22.I received part of the order 15Dec22. The packing slip said it was complete. I was missing 6 items, and customer service is horrible. Spoke to virtual chat, said my order was complete, then said it was shipped in 2 parts. I should have received the second one yesterday, No order, FedEx says it is delayed. Do not try to call the phone number, 35 calls, no one answers.