No masks in the midst of a pandemic I was just in the store on 108th and Maple (drive thru) and the employee was not wearing a mask. She said it was optional and a corporate decision. How this is OK?? Seems a little hypocritical since they are giving away masks at their locations. **update** After communicating with a representative from MegaSaver, I do not believe that this was a corporate decision. Instead, it appears to be an employee not following the rules. MegaSaver's response and follow up to my concerns was impressive and appreciated.

ZERO STARS!! ZERO STARS!! Quite upset with the auction portion, I won items and firstly was very excited. I had to travel over 100km to collect them when I got home, I was missing an item. Secondly, one item was a knock off item but before bidding on them I double checked photos and description to ensure they weren't but they were. Thirdly, one item was not the same color as the picture of the item. And lastly, an item that said it was brand new, came broken. I have tried reaching out multiple times but I never got an answer on what to do or how to get money back.

Excellent and clean stores Excellent and clean stores. Their online department is the best.

I had just bought a carton of… I had just bought a carton of cigarettes got to work went to go grab a pack of smoke and noticed I was only sold nine not 10 and when I went back to try and get it corrected the lady said she sold me 10 when I received it never touched it until I was going to go for a pack said that no I must be mistaken she sold me a carton and I am thoroughly pissed about it that I bought a carton but yet only received nine packs

Very disappointed in the Gazebo & the… Very disappointed in the Gazebo & the non response to my many emails and messages to the Mega Saver's Outlet company. My Wife and Daughter went into the Edmonton Store and purchased a Gazebo. 2 Gentlemen came out to put it all together for us. While putting it together the wire broke and the wind up thing that makes the umbrella go up and down does not work. One of the guys came back the next day to fix it. It did work for a few days and after 3 times only of opening and closing it.... The wire broke again. I think that the guy just did a patch job to get it working. I have left several messages and emails to this company to see if we could get a guy out to fix it. I have had no response from anyone from Mega Save's Outlet. I even went into the Edmonton Store to talk to a Manager and I was told that because it was over 14 days that I would have to email head office at Customer Service. Like I stated before No one has gotten back to me, I have left my Cell number and my email address. I really would love some one from Mega Saver's Outlet to get in touch with me and stand behind the product you are selling. Just got an email back finally from Customer Service and in a nut shell they said because it broke because of installation mistake there is nothing we can do. My reply to them was that it was people at there store that come out to put it together and broke it... Not me... Nothing we could do, nice answer. Great Customer Service. ( Not ) I will never buy anything from this place again and I will warn all of you not to as well. You will not be taken care of... Buyer beware.