I learned my lesson I learned my lesson. Their prices and shipping are too good to be true. I placed a $100 cake/bread order on 12/26 and confirmation email stated expected delivery was 12/28. I finally got delivery today, 1 week later and like other complaints the box is half smashed. When I called to complain they requested I email pics of the box. Then I got an email back stating that they use all sorts of couriers and it was my fault for not opting for overnight delivery (which would have made this unreasonably expensive). They should just be honest on their website and say that they have no idea when you will receive your order.

Absolutely awful Similar experience to others. Deluxe Wine and Cheese package arrived two weeks late (Jan 8 for a 22nd Dec promise) in a ripped open cardboard box. No cheese, no cheeseboard and virtually every mother item was substituted, if not missing altogether. Shipping was supposed to be next business day (at significant extra cost) but was put in a truck and driven across the US taking 6 days. Nothing about this was right. Worst service I have ever used. Company has the nerve to ask for reviews to post in their website and then delete all the bad ones (which must be all of them!)

Awful! Awful! Basket arrived a day late despite promising same day delivery in a box festooned with Styrofoam peanuts that filled a 13 gallon tall wastebag. Pretzels were not fresh, balloon did not arrive, fresh fruit was substituted with gross (and cheap!) milk chocolate item. Customer service demanded photos of product, which was ridiculous bc nothing was broken, they were missing. Back & forth 3 x before they offered to refund cost of balloon. Fruit could not be refunded bc a product was subsituted without my knowledge, input or permission. Go elsewhere!

Everything tasted delicious "I recently received a gift basket from a friend, and I was blown away by its contents. It was filled with a variety of gourmet snacks like cheeses, chocolates, and nuts. The presentation was beautiful, and everything tasted delicious. I highly recommend gift baskets from this company. "

Horrible - lemons for pears Horrible. We followed up 3-4 times on our order & after 3 weeks it shipped after being told multiple times it was the carriers fault for delay. We ordered the chocolate dipped pears and they shipped two green apples, two red apples, and two lemons! Like any of those are a substitute for chocolate covered pears. No advance request for substitute, nor any accountability upon complaint. There is no real person to talk to, you get diverted to email which you get a response it can take up to 48 hours to respond to. Horrible, absolutely horrible experience. Disappointment in a basket should be their marketing slogan.