shady and untrustworthy I believe these are scammers. Had a terrible experience with a cheesecake order for my daughter in a different state! The cheesecake had not been packaged properly and arrived broken into such small pieces that it was impossible to confirm that it was in fact a cheesecake. It was especially shocking in view of the price tag which topped $60. The company responded "we'll send you another one". My response: I wouldn't trust you to provide food for my dog, let alone my human family.

Substituted items, late delivery and poor customer service I ordered a 'gourmet' champagne and chocolate gift basket for my friend's 50th birthday in Canada. Despite ordering it 4 weeks in advance and requesting delivery on her birthday, it arrived 3 days late. I was told by Hazeltons it was my responsibility to chase the courier (difficult with an 8 hour time difference). On arrival, every single item had been substituted and there was nothing gourmet about it. Hazeltons explained they substitute items to avoid delays - clearly that didn't happen in my case. Hazeltons sent a poor quality item, 3 days late, and demonstrated no customer service. I'm doubly frustrated as I've used this company for the last 3-4 years without issue. Never again.

AVOID THEM!! AVOID THEM!!! SCAMMERS please please do not order from them, they are lying about delivery dates. So many negative reviews that recently they changed their website from hazeltons to yorkvilles.com. Please be careful! Unfortunately didn't read reviews before ordering

SCAM If you’re reading this then you have been scammed, ripped off like the rest of us unfortunately. Like everyone else I wish we had done our due diligence on this company. If you’re fortunate enough to be reading this before ordering with HAZELTONS, then DO NOT order anything with this company. You will 100% not receive what you’ve ordered or most likely not receive anything at all. Looking forward to seeing them on AMERICAN GREED SOON….

Wish I had read these reviews BEFORE… Wish I had read these reviews BEFORE ordering. My delivery date is later than I'd hoped so I tried to get them to expedite, re-route or cancel/refund my order. The customer service was absolutely not helpful, just told me there was nothing they could do. They told me to call the shipper, then THEY told me there was nothing they could do. Horrible experience - will NEVER purchase from these half-assed, non-customer-caring company EVER AGAIN.