Company is dirty to the core Company is dirty to the core. Owner has 5 different names he goes by. Fills customer orders with wrong items. Company claims to care but can't maintain employees. Sells alcohol with not alcohol license. Fraud and scams are how this company stays alive.

This business is a total scam This business is a total scam. Hazelton's gift baskets, buyer beware! I ordered a double chocolate pecan pie, they delivered a generic pumpkin pie you can get at a supermarket for five dollars. When I contacted customer service, they said in their terms of service when I purchased the product that I agreed to their terms of service and that they can substitute for something else. This is a scam, false advertising and fraudulent business practice. Do not do business with this company because you will get something different than what you ordered.

Horrible - lemons for pears Horrible. We followed up 3-4 times on our order & after 3 weeks it shipped after being told multiple times it was the carriers fault for delay. We ordered the chocolate dipped pears and they shipped two green apples, two red apples, and two lemons! Like any of those are a substitute for chocolate covered pears. No advance request for substitute, nor any accountability upon complaint. There is no real person to talk to, you get diverted to email which you get a response it can take up to 48 hours to respond to. Horrible, absolutely horrible experience. Disappointment in a basket should be their marketing slogan.

Similar experience to everyone here Similar experience to everyone here. Delivered wine that was HOT. Was supposed to include chocolate covered strawberries but they were gross candy molds that we melted and disgusting. No one answers telephone or returns emails. I think we all need to take this to the news as this appears to be quite the scam. I am reporting the BBB and disputing on the credit card.

I learned my lesson I learned my lesson. Their prices and shipping are too good to be true. I placed a $100 cake/bread order on 12/26 and confirmation email stated expected delivery was 12/28. I finally got delivery today, 1 week later and like other complaints the box is half smashed. When I called to complain they requested I email pics of the box. Then I got an email back stating that they use all sorts of couriers and it was my fault for not opting for overnight delivery (which would have made this unreasonably expensive). They should just be honest on their website and say that they have no idea when you will receive your order.