Henrys Bartenders

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4.50
Based on 20 Reviews

5

85.00%

4

0.00%

3

0.00%

2

10.00%

1

5.00%
About Henrys Bartenders

Personality Driven Hospitality Group offering: Bartenders, Mixologists, Waiters, Hosts, Wedding Coordinators, Security, Indoor/Outdoor bars, and Masterclasses! Fully licenced to provide drinks packages and bars! (Cash, All-inclusive, Tokens, Prepaid)

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Sami Greenbury
GB

Probably fine if you only do things their way and cost isn't a factor Pretty much everything about or wedding went smoothly, except for Henry's Bartenders who consistently over promised and under delivered. They get some credit because the bar functioned on the day, and people were able to get drinks. For some context, we had an outdoor wedding for 100 people. We paid £3000 just for them to turn up, prepaid £2,500 towards a bar tab, spent £1,600 of that on drinks for guests (who also could purchase more). After the day Henry’s Bartenders came up with almost £900 worth of extra fees and tried to ignore and intimidate us into submission. We had too many problems to details in a review, you'd get bored reading them, so here are some highlights: We should have seen the warning signs before the wedding: - Joshua kept offering us freebies and "favours" instead of straight talking - They have photoshopped 5-star ratings on their website and misleading claims in email signatures - "Promises" and "guarantee" headlines on the website, with no details. - Josh kept no records of decisions or requests, every phone call was new. - Josh wanted everything discussed by phone, avoiding a written record On the day things got worse: - Josh kept meddling with areas of the wedding unrelated to the bar, including claiming that drinks we'd bought for our guests were a gift from him. - Their staff were caught throwing litter in the lake - Josh ignored the contact he was given for the day, and kept interrupting the groom. Including early-warning threats that he was coming up with fee. - We'd paid for him to supply 100 shot glasses for the toast, which he has brought with but said he hadn't until the grooms mother pointed them out for him. After the wedding, instead of enjoying a break, we had to deal with legal threats from Josh trying to make more money. - Josh refused to return the unpaid amount on our bar tab until we signed an NDA - we had to negotiate a change in the contract to be allowed to leave this review. - Henry's Bartenders hit us with nearly £900 worth of extra fees after the wedding, trying to justify some by sending us photos his staff took of our guests private accommodation (where they had drinks for the days we didn't have a bar). When we tried to discuss these issues they threatened to take us to court, we asked several times for their complaint procedure but none was provided and our issues were never handled as a complaint (only as a "settlement"). In the end, Joshua only treated us with any respect after we launched a website and an Instagram account to raise awareness of the way he treated us. It took a 4 months, 81 emails, 1 instagram account, 1 website, 1 call to trading standards, a contract negotiation and dozen of hours of work just to get back our unpaid bar tab. They never did acknowledge our complaint.

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Sarah Newall
GB

Absolutely amazing company Absolutely amazing company. I have had the pleasure of using Henry’s Bartenders for my last two events, couldn’t have asked for anyone better. My main contact was with Charlie who showed real knowledge accompanied by total professionalism at all times. He and his team worked with me to create the correct cocktails whilst creating fabulous names to suit the theme of my events . Nothing was too much trouble and even designed and created cocktail menus alongside wowing my guests with the stunning cocktails and expertise of flare bartending!. If you want a professional and totally reliable company to create the party atmosphere from the bar ‘Henrys’s Bartenders’ is the only number you need to call. Thank you Henry’s 🤩

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Claire Ham
GB

Absolutley fantastic addition to our… Absolutley fantastic addition to our party! Charlie and his cocktail making bar was the meeting point at the party. Everyone loved having a cocktail made for them by Charlie. He was so friendly and nothing was too much for him - service with a smile! I was really impressed and will definatley be using Henrys Bartenders again!

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carole grayson
GB

Amazing wedding day thanks to Josh and his team After a lot of recommendations we chose Henrys Bartenders for our wedding day and we are so happy we did as it made our day even more special than we could of imagined! Our first point of contact was with Josh who immediately put us at ease and guided us through the whole planning process, he had so many great ideas on how to personalise our day which we hadn't even thought about, his expertise and knowledge was invaluable. From the minute we met Josh and his team on the day we knew for certain we'd picked wisely, they were all so friendly, approachable and professional, they worked tiresly filling everyones glasses whilst smiling at all times and nothing was ever too much trouble. Looking back over our whole experience with Henrys Bartenders we cannot praise them enough and would highly reccomend them to all our friends and family. A huge big Thankyou to the whole team for making our day extra special for us. Carole and Ed

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Portia Appiah
GB

This guys were incredibly amazing This guys were incredibly amazing, I didn't know much about cocktails, they took all my stress and anxiety, for getting the best cocktail at my graduation party, Josh and Charlie both amazing and professionals and their staff work ethic are incredible, knows what they are doing, I had requested 8 different types of cocktails but they did more, it was spectacular, and am forever hiring them to every party I plan, I love you guys, amazing 😘😘😘. You will never regret hiring them. They will go extra mile to make your event stand out. XXX

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