customer
GBI was grateful to Essential Foods I was grateful to Essential Foods. The first order came packaged loosely and UPS delayed the order. When it arrived the ice had melted and the meat wasn’t eatable. I reached out to them and they immediately refunded the entire order, even the shipping and replaced the entire order. The second package arrived and it was double boxed with ice inside and out. The meat was frozen solid. Very pleased that the second time came out the right way and that they made good on the deal. Thank you !
Han
GBPackage Came Quick, Meat is Delicious We received our package quickly and all of the meat was fully frozen. I realize this was a large sale event and was very thankful in the care taken to ensure our package arrived swiftly. The meat is so delicious, we are excited to get our next order!
Kathleen Johnson
GBLove the individual vacuum Love the individual vacuum, sealed, wrapping for all the meat. We have 3 in our family so I take 3 of everything and put them in a freezer bag and that’s a meal. Love the way you package it all in the shipping box. Love the monthly payment plan. You guys are just great all around.
MP
GBGood meat, but not guaranteed a good fresh delivery Horrible and disgusting! The order came in a thawed and melted box with most of the meat warm. The dry ice was all melted and wet the interior of the box. Some packages leaked and there was blood inside the box. Due to my cancer I cannot risk getting sick off spoiled meat. So the whole order went to waste. I tried contacting business. All emails and calls were unanswered. As of today 11/06/23- the company just now reached out over 2 weeks later and I emailed the hello@essentialfoods email. UPDATE: As of 11/14/23- After obtaining the corrected email address from the company, they sent us a box of a similar order. We appreciate them trying to correct the problem, but the dry ice again arrived completely melted. However, this time most of the items were still frozen. The meats that we did keep and tried were good.
Joseph Gaffney
GBI didn't know when the package arrived I didn't know when the package arrived, so I believe it sat on my steps for a day and the product is spoiled