the packaged meat was delivered… the packaged meat was delivered unfrozen and messy. However, the meat received is very good quality. Please improve delivery method, perhaps in a Styrofoam cooler.

I am giving a 3 star for my purchase I am giving a 3 star for my purchase. The reason why is as follows. Although everything arrived froze and packaged well however, every package of meat that I've thawed for use I found that there is a slice in the packaging. Causing the juices will spill out of the package and all over the place. Not sure if this is done purposely or an oversight at the time of packaging. Reply from Essential Foods Direct 3 hours ago George- our sincerest apologies for your experience. Please verify you got your new package. Thank you and we hope to build back your trust. I have not received a new package, now was I advised one was shipped. If one was shipped, please supply a tracking number.

Thawed items in box When I received this order, I had to sign for it at my front door. When I opened it, the dry ice had dissipated and the burgers and filet mignons were warm and I had to toss them. I would not have used UPS for shipping as there are a number of handoffs in non-refrigerated trucks. FedEx Next Day would have prevented this.

False advertising 20 Ribeyes for $40 but they are thin These people had a FB add that was giving 20 ribeyes for $40. I went to Tractor Supply because that's where they were having thus advertisement. So I go around 915am and it took about 1030am to get to the guy. When he showed the ribeyes, they were so thin so I didn't get them instead I purchased the box with the variety of meats. It also came with a box of seafood. So far I had the tilapia and the salmon and it's disgusting. I spent all this money to have terrible seafood. I paid cash and the guy didn't give me a receipt. I feel this company is scamming people by falsely advertising their ribeyes which they show large pictures yet don't actually give what they show. They have also deleted my comments on FB. Beware of this company I would like to post a picture in response to them claiming they don't sell seafood. I have evidence they did

I was grateful to Essential Foods I was grateful to Essential Foods. The first order came packaged loosely and UPS delayed the order. When it arrived the ice had melted and the meat wasn’t eatable. I reached out to them and they immediately refunded the entire order, even the shipping and replaced the entire order. The second package arrived and it was double boxed with ice inside and out. The meat was frozen solid. Very pleased that the second time came out the right way and that they made good on the deal. Thank you !