doesn’t sit right The weird round glass joint doesn’t sit in the opening well, so it rattles around. Also, this wasn’t the right measurement, despite checking multiple sites for where to measure the length. Waste of money, not worth trying again. Edit: Steve has emailed me three times, pestering me to update this review so here we go. They refunded my money, which is nice, but this glass piece is undoubtedly awful. I took it to a local head-shop and we tried this down stem on multiple pieces. It sits an inch outside your piece, and the ball joint makes the down stem unstable, so it rattles around when you remove the bowl to clear it. I do not recommend anyone buy this down stem.

Great customer support and product Original order came in with a defective piece. Customer Support was very kind to replace my order free of charge. The new piece now works like a charm!

Best handled business You guys were the only company I could find that sold singles for a good price. Ordering was easy it was delivered quickly really. I'm completely satisfied with my order & would highly recommend you .

Lava lamp bong looks awesome but…… The piece I got was super nice untill I tried to clean it out.. I got the lava lamp bong but in dumping the water after my first use, I got some in the middle & it’s impossible to get out.. so now my bong had mold in the middle of it & I can’t use it anymore I only used it for 2 sessions…

I couldn't ask for better service I couldn't ask for better service! These folks really care! Everything was perfect! Absolutely perfect! Just an absolute pleasure doing business with them! I'm looking forward to doing business with you again soon. Thank you so much! Don't ever change!